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Sr Systems Engineer- Req no- 1506 - (Citrix virtualization/ Citrix administration/ 24x7 shift)

Responsibilities

  • Implement and support enterprise-level Citrix environments
  • Install, configure, and maintain Citrix servers and ADCs and related systems
  • Identify opportunities to standardize, enhance, and automate existing processes
  • Investigate, troubleshoot, and resolve incidents and problems with Citrix and related systems
  • Serve as third level escalation for Citrix support and troubleshooting
  • Engage in technical problem solving across multiple technologies
  • Performs other duties and special projects as assigned
  • Participate in on-call 24X7 support

 

Contribution towards the team synergy:

  • Coach, and mentor junior team members and provide leadership.
  • Complete root cause analysis and problem management and share with team members to improve team processes.
  • Knowledge transfer with other team members to improve overall team education level.
  • Take ownership of assigned task(s) and provide project updates.

 

 

Qualifications

Academic and Professional Qualifications:

  • Bachelor's degree in Computer Science, management information systems, or related field, or equivalent experience required.
  • Technical certifications

 

Experience:

  • 5 years of experience as Citrix Virtualization engineer/administration with responsibilities including, assessments, planning, implementation and upgrades/migrations in large environments with over 2000 users. Preferably in a healthcare environment
  • One of the following Citrix certifications is preferred but not required: Citrix Certified Enterprise Engineer (CCEE), Citrix Certified Professional - Virtualization (CCP-V); Citrix Certified Expert -Virtualization (CCE-V); Citrix Certified Professional - Networking (CCP-N)
  • Experience configuring and managing Citrix technologies, including CVAD (Citrix Virtual Apps and Desktops 1912 or later), Citrix NetScaler/ADC, StoreFront, Citrix Provisioning Services (PVS) and Machine Creation Services (MCS), Citrix Cloud, Citrix in Azure, and other Citrix technologies
  • Team Player with proven communication, organizational, and strong interpersonal skills
  • Self-motivated, with keen attention to detail and excellent judgment skills
  • Must have excellent writing and communication skills
  • Ability to prioritize and drive to results with a high emphasis on quality
  • Possess a detailed understanding of architectural dependencies of Citrix technologies
  • Must have the ability to identify and instill industry best practices
  • Ability to translate complex technical information into understandable business language
  • Experience in Microsoft Azure Cloud.
  • Experience with ITSM tools such as ServiceNow.

 

 

 

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