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Systems Engineer- Req No- 1558 ( fri-sun working, 13 hours working, mon- thursday week off)
Job Duties and Responsibilities:
- Perform application installations, upgrades, and product maintenance for existing customers.
- Troubleshoot application upgrade issues, problem analysis, diagnosis and remediation including critical events.
- Create and maintain upgrade-documentation and processes.
- Build strong positive relationships with the customer and project team members.
- Planning, prioritizing, and executing assignments within deadlines.
- Coordinates and drives compliance with change control policies and processes.
Knowledge, Skills and Abilities
The following skills or knowledge are beneficial to the success of this role:
- Strong Knowledge and experience with Windows operating systems and SQL Server (including Windows / SQL permissions, Windows Clustering, SQL Server AlwaysOn, and SQL code / queries).
- Familiarity with PowerShell and writing scripts to perform application installs / uninstalls.
- Excellent communication skills.
- Strong problem solving skills.
- Well organized, detail oriented, self starter, able to work independently.
- Working knowledge of VMWare and Active Directory.
- Must demonstrate the ability to learn and communicate new technologies.
- Knowledge of the software and hardware implementation methodology.
- Ability to identify best solutions to discovered problems or deficiencies.
Education:
- BA or BS degree in computer science, engineering, information systems/technology, and/or other relevant combination of training and work experience.
- Microsoft AZ-900 Certification is recommended.
Requirements
- Ability to communicate with all levels of staff and management.
- Ability to explain technical terms to non-technical individuals.
- Will require nighttime work at times to perform application upgrades in a production environment.
- Experience: Typically requires a minimum of 2 to 3 years of related experience.
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