Associate Systems Engineer(Windows Patching and Security) - 1860

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Mandatory skills:

• Total 2-3 years of experience
• Willing to work in 24X7 shifts and adjust schedule to fit deployment or maintenance events.
• Able to perform L1 level activities in Windows Server 2016, 2019,2022 environments : HA/Fail over Clustering, IIS , SSL certificate,Event Viewer, Perf Monitor
• Experience with Microsoft Windows Patching & Security remediation to keep environment compliant.
• Windows Server 2016,2019,2022 : Understanding of High Availability server designs, troubleshooting and implementations.
• Experience with remote Hardware/Software/network monitoring and Administration.
• Experience working within Change Controls.
• Good troubleshooting skills.
• Experience working in a culturally diverse environment.
• Responsible for monitoring performance and system usage.
• Knowledge of Data Center operations and vendor handling.
• Working and resolving alerts within SLA.
• Good Communication & Email Skills are mandatory.
• Ability to be proactive and work independently with limited direction.

Responsibilities:

• Responsible for the configuration, installation, upgrades, performance monitoring, security, and continual improvement of our servers and applications.
• Responsible for supporting our systems and applications, including Microsoft SQL Servers, Active Directory, VMware, IIS, Clusters and Windows Environment.
• Responsible for deployment of new solutions by following documented processes.
• Monitor and resolve the issues proactively.
• Responsible for managing servers and performing day to day activity like package creation, patch deployment, etc
• Responsible for continuous improvement and enhancement of Infrastructure related services.
• Maintain positive relationships with client, end users and vendors, and consultants.
• Maintain current working knowledge in the area of systems and hardware, and incorporate new developments into the future systems of the enterprise

Job Description:

• Experience supporting highly available cross enterprise applications on a large, global network will be added advantage
• Experience with application administration, architecture and deployment processes will be added advantage
• Ability to train on working with Development Teams to provide support and feedback for troubleshooting application/deployment issues.
• Able to handle multiple tasks and possess proper time management skills with a focus on establishing priorities.
• Knowledge of Change Control/RFC processes.
• Good problem-solving skills, along with the ability to work independently, as well as part of a cross-functional team.
• Ability to communicate clearly with technical and non-technical teams.
• Experience with Windows administration, alerting, patching and system stability

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com