Job Application for Operations Consultant (Service now Admin/Developer) at Altera Digital Health India

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Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Experience:

Minimum 5 yrs. of total experience.

Minimum 5 yrs. of experience in ServiceNow as an admin or developer

Worked on ITSM module in ServiceNow

Experience in following Core Process Areas: Incident, Problem, Change, Service Catalog/Request

Prerequisite:

ServiceNow administration experience

ITIL knowledge

ServiceNow Certified System Administrator

Good written and verbal communication skills

Responsibilities:

Work on Requests, Incidents and enhancements for ServiceNow

Handle troubleshooting tickets in ServiceNow

Design, implement, test, and deploy business rules/flows etc.

Technical knowledge of client scripts, UI pages/actions/policies, ACLs, SLAs and notifications

Create and use update sets to move changes between ServiceNow instances.

Design and maintain a highly available and recoverable environment.

Proactively keep ServiceNow skills current

Share technical knowledge with the team.

You will be required to work with process owners and other stakeholders.

Qualification:

Bachelor’s degree in computer science/IT or relevant work experience

Shift timing :

Evening shift - 5pm - 2am IST

Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

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First Name

Last Name

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Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

What is your total experience?

How many years of experience with Service now Admin or Developer? (Must be seen in resume)

Are you willing to work in shifts?

What is your current Salary?

What is your expected Salary?

What is the currency associated with your desired salary?

What is the notice period?

How many points will you give yourself for communication skills out of 10?

What is your current location? What is your preferred location, Pune,or Bangalore?(currnetly its work from home)

Are you currently authorized to work in India?

Have you previously worked at Altera/Allscripts as either a full time or part time employee, or been engaged as a contract worker for Altera/Allscripts?

Are you currently employed by an Allscripts/Altera client or partner?

Do you have a non-compete, non-solicitation, confidentiality or similar agreement that could impact your ability to work for Altera?

If you have relatives currently employed at Altera/Allscripts, please share their names with us below and what is your relationship with the person

Altera has my consent to collect, store, and process my data for the purpose of considering me for employment and for a minimum of 1095 days thereafter.

Operations Consultant (Service now Admin/Developer)

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