Back to jobs
tags.new

Expert Systems Engineer - Req 2644

India

Altera, a member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise™, Paragon®, Altera TouchWorks®, Altera Opal, STAR™, HealthQuest™ and dbMotion™ solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.

Job Title:

Microsoft Exchange Email Administrator (Hybrid – On-Premises & Online)

Position Overview

The Microsoft Exchange Email Administrator is responsible for managing, maintaining, and supporting the organization’s hybrid email environment, which includes on-premises Microsoft Exchange servers and Exchange Online in Microsoft 365. This role ensures service continuity and optimal functioning of the email and messaging services in a secure, reliable, and efficient manner across all platforms. The administrator provides technical leadership in implementing best practices, performing system upgrades, maintenance, and delivering end-user support.

Key Responsibilities

Exchange Administration & Maintenance

  • Manage, configure, and maintain the organization’s hybrid Exchange environment, including on-premises Exchange Server (2016/2019/SE) and Exchange Online.
  • Oversee and troubleshoot mail flow between on-premises and cloud environments to ensure seamless user experience.
  • Apply patches, updates, and cumulative rollups to Exchange servers, ensuring system integrity and security.
  • Monitor and optimize system performance, capacity, and reliability through regular maintenance and enhancements.
  • Manage Exchange certificates and ensure proper TLS/SSL configurations.
  • Administer transport rules, connectors, and TLS encryption with partner organizations.

User & Mailbox Management

  • Perform recipient management for all types in a hybrid environment, including user mailboxes, shared mailboxes, resource mailboxes, distribution lists, and Microsoft 365 groups.
  • Manage mailbox and calendar permissions, auditing, retention policies, sharing, mobile device mailbox policies, RBAC, role assignment policies, and archiving configurations.
  • Administer Exchange Online settings via Microsoft 365 Admin Center and Exchange Admin Center.

Security & Compliance

  • Configure and maintain Exchange Online Protection (EOP) and Microsoft Defender for Office 365 policies for anti-spam, anti-malware, and phishing protection.
  • Manage domains and DNS records, including DKIM, SPF, and DMARC for domain authentication and email deliverability.
  • Ensure compliance with organizational and regulatory policies (e.g., DLP, message encryption, and eDiscovery).
  • Collaborate with security teams to investigate and resolve email-related security incidents.

Troubleshooting & Support

  • Diagnose and resolve mail flow, performance, and connectivity issues, including TLS encryption with partner organizations.
  • Provide Tier 2/3 support for complex Exchange-related incidents.
  • Assist end-users with email client issues for Outlook, Outlook on the web, and mobile device configurations.

Qualifications

Education & Experience

  • Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience).
  • 4–6+ years of experience administering Microsoft Exchange environments, including on-premises and Exchange Online.
  • Hands-on experience managing hybrid Exchange deployments and Microsoft 365 environments.
  • Strong understanding of Active Directory, Azure AD, DNS, SMTP, and mail routing.

Technical Skills

  • Proficiency with Exchange PowerShell (on-premises and cloud).
  • Experience with hybrid configuration wizards and Exchange connectors.
  • Knowledge of Microsoft Purview (Compliance Center), retention policies, and email archiving.
  • Familiarity with Microsoft Defender and spam gateways for anti-spam, anti-malware, and phishing protection.
  • Understanding of security and authentication protocols (TLS, OAuth, OpenID, MFA, S/MIME).
  • Knowledge of load balancing and high availability configurations for Exchange servers.

Certifications (Preferred)

  • Microsoft Certified: Messaging Administrator Associate
  • Microsoft 365 Certified: Enterprise Administrator Expert
  • CompTIA Security+ or equivalent

 

 

 

 Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by local law.

If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:

HR.Recruiting@AlteraHealth.com

 

Create a Job Alert

Interested in building your career at Altera Digital Health India? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Education

Select...
Select...
Select...
Select...
Select...
Select...
Select...
Select...

Altera has my consent to collect, store, and process my data for the purpose of considering me for employment and for a minimum of 1095 days thereafter. Privacy Policy

Select...

I understand that the organization will rely, in part, on the information I provide in this Employment Application in considering whether to hire me. I understand that it is important that I provide complete and accurate information and certify that I have done so. If the organization discovers at any time that I failed to completely and honestly provide any information requested of me in this Employment Application or during the interview process, I understand that my application will no longer be considered or, if I am working for the organization, that I will be subject to disciplinary action, up to and including termination of employment. The organization is committed to compliance with the provisions of this nation's immigration laws regarding verification of employment eligibility. Any offer of employment will be contingent upon your ability to provide legally sufficient documentation showing your eligibility to be employed by this organization. Applicants or employees that present fraudulent documents for employment verification purposes will be terminated. I authorize the organization to contact anyone that it deems appropriate to verify the information I have provided or to further investigate my background, past performance and suitability for employment. I consent to being discussed by any person contacted by the organization and waive all rights to bring any action for defamation, invasion of privacy or any similar claim against anyone that provides information to the organization with a good faith belief that the information provided is true. I understand that the organization may choose to obtain background information about me from a consumer reporting agency. Before requesting a report from a consumer reporting agency, the organization will ask for my authorization. I understand that if I refuse to provide such authorization, my application for employment will not be considered. I understand that this Employment Application is not an offer of employment. I understand that nothing contained in this Employment Application creates a contract between the organization and me for employment or any other benefit. No promises regarding employment have been made and I understand that no such promise or guarantee is binding upon the organization. I understand that if I am hired, I will be an employee "at will," meaning I am not hired for any definite length of time and either I or the organization can terminate my employment at any time for any or no reason. If employed, I understand and agree that the organization retains the sole right in its business judgment to modify, suspend, interpret, or cancel, in whole or in part, at any time, with or without any notice, any published or unpublished policy, practice, procedure, process, or benefit. If employed, I understand that I may be required to comply with federal and/or state Drug Free Workplace Laws and regulations. I understand and agree to comply with such laws. If employed, I understand that as a condition of employment that I may be required to agree to and sign the organization’s confidentiality, non-compete, and/or other similar agreements. I also agree to notify the organization during the pre-employment process of any confidentiality, non-compete, and/or other similar agreements that I may have already signed with current and/or former employers, or other potential conflict. I understand that the technical processing and transmission of the application, including my personal information, may involve (a) transmissions over various networks, including the transfer of this information to the United States and/or other countries for storage, processing and use by , its affiliates, and their agents; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Accordingly, I agree to permit such parties to make such transmissions and changes, and hereby provide the necessary consent for the same.