Internal Communications Manager

ABOUT ALU

At the African Leadership University (ALU), we're more than just an institution—we're a catalyst for transformation. Our mission is to develop a new generation of ethical and entrepreneurial leaders who will shape Africa's future. Through our innovative curriculum, focus on experiential learning, and vibrant pan-African community, we empower students to become changemakers, problem-solvers, and innovators. At ALU, we're not just teaching; we're nurturing the leaders who will drive Africa's progress and prosperity in the 21st century.

HOW WE WORK

As a high-growth start-up, the ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE 

The Internal Communications Manager will play a critical role in ensuring effective and engaging communication across the organization. This role involves developing and implementing internal communication strategies, crafting compelling content, managing communication channels, and supporting organizational change initiatives. The Internal Communications Manager will be a skilled communicator and project manager with a passion for creating a transparent and informed workplace where employees feel connected to the organization's mission and values.

ABOUT THE TEAM

The People & Culture Department is a passionate and dedicated group of individuals committed to creating a positive and engaging work environment where employees feel valued, supported, and empowered to reach their full potential. We are a collaborative and innovative team that thrives on open communication, mutual respect, and a shared passion for fostering a strong organizational culture. Our projects include implementing employee engagement initiatives, developing a comprehensive onboarding program, and creating a robust internal communication strategy that keeps employees informed and connected.

RESPONSIBILITIES

Develop and Implement Communication Strategies:

• Develop and implement a comprehensive internal communications strategy that aligns with the organization's goals and values.
• Identify key communication channels and tailor messages to specific audiences.
• Establish clear communication guidelines and protocols to ensure consistency and clarity.

Content Creation and Management:

• Create engaging and informative content for various internal communication channels, including newsletters, intranet articles, emails, presentations, and videos.
• Ensure that all communication materials are accurate, timely, and aligned with the organization's brand and messaging.
• Manage content calendars and editorial workflows to ensure timely and effective communication.

Channel Management:

• Manage and optimize internal communication channels, including the company intranet, email distribution lists, and social media platforms.
• Ensure that communication channels are accessible, user-friendly, and effectively reach target audiences.
• Monitor and analyze channel performance to identify areas for improvement and optimize engagement.

Change Management Communication:

• Support organizational change initiatives by developing and implementing communication plans that inform and engage employees throughout the change process.
• Create clear and concise messaging that explains the rationale for change, addresses employee concerns, and promotes understanding and buy-in.
• Provide regular updates and feedback mechanisms to keep employees informed and involved in the change process.

Communication Overload Management:

• Develop and implement strategies to prevent communication overload and ensure that employees receive relevant and timely information without being overwhelmed.
• Collaborate with different departments and teams to coordinate communication efforts and avoid duplication or conflicting messages.
• Establish clear guidelines for email communication, meeting frequency, and other communication channels

REQUIREMENTS

• Bachelor's degree in Communications, Journalism, Public Relations, or a related field.
• Minimum of 3 years of experience in internal communications, corporate communications, or a related role.
• Proven experience in developing and implementing communication strategies.
• Experience in managing communication channels and creating engaging content.
• Experience in supporting organizational change initiatives.

Functional Competencies:

• Communication Strategy: Expertise in developing and implementing internal communication strategies.
• Content Creation: Excellent writing, editing, and storytelling skills.
• Channel Management: Experience in managing and optimizing various communication channels as well as supporting organizational change through effective communication
• Project Management: Ability to manage projects, prioritize tasks, and meet deadlines.

Core Competencies:

• Communication and Interpersonal Skills: Ability to communicate clearly and effectively with diverse audiences.
• Collaboration and Teamwork: Ability to work effectively with different departments and teams.
• Problem-Solving and Decision-Making: Skills in identifying communication challenges and developing solutions.
• Adaptability and Flexibility: Ability to adapt to changing communication needs and priorities.

Creativity and Innovation: Ability to develop creative and engaging communication approaches.