Registrar Lead

ABOUT ALU

ALU provides higher education for a higher purpose. Our students declare missions, not majors. They develop the real-world skills to take on the world’s most pressing challenges. And they take ownership of their learning from day one through our peer and student-led approach – because ALU believes in the power and agency of young people to start shaping the future right now. Together with a world-class faculty and staff, our students are igniting a ripple of positive impact across Africa and the world.

We are dedicated to fostering an open yet secure environment, balancing the safety of students, staff, and visitors with respect for individual rights, and safeguarding responsibilities.

HOW WE WORK

The ALU Team works in starkly different ways to traditional academic bureaucracies. We approach education from first principles, empower individuals to design, test, and implement creative new ideas, and work closely together to craft transformative learning experiences. We are deeply passionate about our students and excited by the challenge of building something entirely new.

The African Leadership University is committed to ensuring the safety and Well-being of all students under our care. As part of this commitment , we have a comprehensive safeguarding policy in place , which outlines our Zero-tolerance approach to any violation of safeguarding.

ABOUT THE ROLE

In creating a world class education experience, the Academic Vertical plays an integral role in ensuring our academic operations and regulations are smoothly implemented, communicated and adhered to by all internal and external stakeholders, including students, faculty, staff and regulators. The Registrar Lead is a critical leadership role responsible for the integrity and security of all academic records at the African Leadership University. The Registrar oversees all functions related to student registration, academic records management, enrollment reporting, degree conferral and compliance with relevant regulations. The ideal candidate will possess exceptional communication skills, a deep understanding of academic policies and procedures and strong technical proficiency in student information systems, data analysis, and related technologies. They will be a strategic thinker, a problem-solver and a collaborative leader committed to providing excellent service to students, faculty, and staff.

ROLE RESPONSIBILITIES

Academic Records Management

• Maintain the accuracy, integrity and security of all student academic records, both physical and electronic.
• Develop and implement efficient and effective record-keeping procedures in compliance with university policies and regulatory requirements.
• Oversee the processing of grades, transcripts, enrollment verifications and other student record requests.

Registration and Enrollment

• Manage the student registration process, ensuring a seamless and user-friendly experience for students.
• Develop and maintain the course schedule by working in collaboration with academic departments.
• Monitor enrollment trends and provide data-driven insights to inform enrollment management strategies.

Policy Development and Implementation

• Formulate, implement and interpret academic policies and procedures ensuring consistency and fairness.
• Stay abreast of best practices in academic records management and relevant regulatory changes.
• Collaborate with faculty and administration to develop and revise academic policies as needed.

Student Information System (SIS) Management

• Serve as the secondary administrator for the university's Student Information System ensuring its optimal functionality.
• Oversee data entry, data integrity and system security.
• Collaborate with IT staff to implement system upgrades and enhancements.

Reporting and Data Analysis

• Prepare and submit accurate and timely reports to internal and external stakeholders, including government agencies and accrediting bodies.
• Analyze enrollment data, academic performance data and other relevant metrics to identify trends and inform decision-making.
• Develop and maintain dashboards and reports to provide stakeholders with access to key data.

Leadership and Supervision

• Supervise and mentor a team of registrars and support staff.
• Foster a positive and collaborative work environment.
• Provide training and professional development opportunities for staff.

Compliance & Collaboration

• Ensure compliance with all relevant  institutional regulations, including HEC and  NESA.
• Maintain up-to-date knowledge of best practices in data privacy and security.
• Collaborate effectively with other departments, including admissions, student affairs, finance, and IT.
• Serve on university committees as required.

Ensure the safety and well-being of all young persons and vulnerable adults with whom we deal,  by adhering to ALU’s comprehensive safeguarding policy, maintaining a zero-tolerance approach to any violations of safeguarding standards.

REQUIRED EXPERIENCE

• Master's degree in Student Affairs, Higher Education Administration, or a related field.
• Minimum of 3 years of experience working in a student affairs or student life role, with at least 2 years in a leadership or supervisory capacity.
• Demonstrated experience in developing and implementing student engagement strategies and programs.
• Proven ability to lead and manage a team of professionals.
• Strong understanding of student development theory and best practices.
• Passion for working with young adults and fostering their personal and professional growth.

REQUIRED COMPETENCIES

• Master's degree in a related field like Higher Education Administration, Management, Information Systems.
• Minimum of 5 years of experience in a registrar's office or similar academic records management role.
• Proven experience in formulating and implementing academic policies and procedures.
• Strong technical skills in Student Information Systems (SIS)
• Proficiency in data analysis and reporting tools (e.g., Excel, SQL, Tableau).
• Demonstrated ability to work independently and as part of a team.
• Experience working in a diverse and international environment preferred.

Skills:

• Excellent written and verbal communication skills, including the ability to communicate complex information clearly and effectively to diverse audiences.
• Proficiency in Student Information Systems (SIS), data analysis tools, and Microsoft Office Suite.
• Strong analytical and problem-solving skills, with the ability to interpret data and identify trends.
• Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
• Demonstrated leadership and supervisory skills, with the ability to motivate and mentor staff.
• Strong interpersonal skills, with the ability to build rapport and work effectively with students, faculty, and staff.
• Knowledge of academic policies and procedures and the ability to interpret and apply them consistently.