Learning Community Experience Intern

Do you have a knack for building and nurturing online communities, keeping conversations engaging and meaningful? Are you skilled at designing insightful surveys and analyzing data to uncover trends and inform decision-making? Can you craft compelling content that resonates with diverse audiences across multiple platforms? If you’re looking for a role where you can grow quickly, make an impact among tens of thousands of people, and blend expertise with program support and community engagement, this might be the perfect opportunity for you!

ABOUT ALX AFRICA

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and reskill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that support them at all stages of their career journey. 

 Visit our website www.alxafrica.com to learn more about our digital revolution.

ROLE SUMMARY

As a Learning Community Experience Intern at ALX, you will gain hands-on experience in the world of education technology and contribute to the growth of our vibrant learning community. This role combines technical expertise, educational leadership, and community building. You will be a critical catalyst in our mission to develop Africa's next generation of tech and professional leaders, working across various program domains including Pathway, data, technology, creative track, and career development. The ideal candidate is as comfortable with data analysis and visualization as they are with community building.

KEY RESPONSIBILITIES

• Own end-to-end program lifecycle from activation to alumni transition
• Collaborate cross-functionally with city teams, central program teams, and other functions within the organization
• Analyze program metrics and create impact reports
• Support and engage with the learner community
• Track and measure community engagement metrics
• Manage program operations, resources, and stakeholder expectations
• Implement data collection and analysis frameworks

QUALIFICATIONS AND SKILLS

• Minimum 3 years of any experience (depending on the role you select): Pathway 1, Pathway 2, AICE/VA/PF 1, AICE/VA/PF 2, AWS/SF/Cyber, Creative 1, Creative 2, Data/Community, FE/BE/Pro Dev 1  and  FE/BE/Pro Dev 2. Please read each role carefully and all you can about the corresponding programs before applying.
• Proven ability in data analysis and reporting
• Excellence in communication and content creation
• Community engagement experience at scale
• Program management experience

REQUIREMENTS

• 6-month commitment required
• Focus on measurable outcomes
• Must be comfortable with hybrid working environment
• Strong community orientation
• Must demonstrate bias to action
• Willingness to adapt to changing priorities and needs

WHAT WE OFFER

• Hands-on experience in education technology and community building
• Opportunity to impact students' educational journeys
• Exposure to data-driven decision making in education
• Networking with experienced professionals
• Collaborative, growth-oriented work environment

PERSON SPECIFICATION/ATTRIBUTES

• Courage: Willingness to speak up, challenge the status quo, and embrace new challenges.
• Humility: Openness to learning, seeking help when needed, and a focus on serving others.
• Adventure: A passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey.
• Initiative: Proactive problem-solving, a sense of ownership, and a willingness to go above and beyond.
• Resilience: The ability to bounce back from setbacks, persevere through challenges, and emerge stronger.
• Qualified candidates should demonstrate a bias for action, strong analytical capabilities, and a passion for education. We value individuals who can balance data-driven insights with empathetic community engagement.

We're seeking candidates who combine technical expertise with analytical capabilities, demonstrate strong community engagement skills, and show passion for data-driven program improvement.

Due to the considerable amount of virtual working and interaction with colleagues and customers in different physical locations internationally, it is essential that the successful applicant has the drive and ethic to succeed working in small teams physically but in larger efforts virtually. Self-drive to communicate constantly using web collaboration and video conferencing is essential. As an intern, you will be encouraged to continually develop your capability & attain certifications to reflect your growth as an individual.