Graduate Community Coordinator: Addis Ababa

Do you enjoy building communities that don’t just engage, but create real outcomes? Are you highly organised, quick to learn, and able to take ownership of initiatives from idea to execution? Do you thrive in fast-paced environments where you can coordinate across teams, solve problems, and deliver high-quality work? Are you excited by the opportunity to support graduates in their transition to careers while helping build a strong, connected, and impactful community? 

We are looking for a proactive and driven operator who takes ownership, moves quickly, and is motivated by delivering tangible outcomes. You will be responsible for creating meaningful experiences for graduates, using data to improve engagement and outcomes, and actively contributing to building a strong and growing ecosystem of graduates, partners, and opportunities. If you are comfortable working across both online and in-person environments, enjoy experimenting with new approaches, and are motivated by continuous improvement and tangible impact, this could be the role for you. 

About ALX Africa 

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers. 

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity. 

We achieve this by: 

• Providing young professionals with access to the most in-demand tech skills that will power the future. 
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework. 
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far: 

• 347k+ graduates since 2020 
• 257k youth in work
• 31k youth starting own ventures 
• 60k youth in jobs created by entrepreneurs 

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary 

As the Graduate Community Coordinator, you will play a critical role in enabling our graduate community to drive career success, sustained engagement, and meaningful outcomes. You will design and execute high-impact initiatives that support the transition from learner to graduate, while strengthening participation, connection, and sustained engagement. 

This role sits at the intersection of community building, relationship management, partnerships, event execution, and data analytics. While primarily focused on execution, you will also contribute insights and on-the-ground learnings to inform broader community strategy. 

You will work cross-functionally to ensure graduates remain connected, supported, and positioned for career success. In parallel, you will help activate graduates as contributors to ALX’s growth through referrals, storytelling, and community-led initiatives that strengthen brand and recruitment. 

Specific Responsibilities 

Graduate Transition & Career Enablement 

• Support graduates in their transition from learning into career pathways through immersive sessions, workshops, hackathons, CTFs, and industry engagement events.
• Design and coordinate career-focused activations, including career fairs, talent pipeline initiatives, and employer engagement sessions. 
• Collaborate with partner companies to create structured opportunities for graduate placement and career exposure. 
•  Identify graduate career needs and translate insights into actionable programming. 

Community Growth & Engagement 

• Drive structured graduate engagement through immersive sessions, networking events, and community-led initiatives that strengthen belonging and long-term participation. 
• Support initiatives that activate graduates as ambassadors, mentors, and advocates, contributing to community-led growth, referrals, and brand amplification.
• Capture and document graduate impact stories to amplify brand visibility and community pride. 

Relationship Management & Outreach 

• Segment graduates based on engagement level, career stage, and potential contribution to mentorship, recruitment, and storytelling initiatives. 
• Manage graduate relationship tracking through CRM platforms such as HubSpot.
• Ensure accurate and real-time data capture across all graduate interactions.
• Lead or coordinate a team responsible for graduate engagement outreach and data collection. 

Loyalty & Rewards Program Management 

• Support the implementation and operational management of graduate loyalty and rewards systems (e.g., legacy points programs). 
• Coordinate reward fulfilment processes, including vendor engagement, inventory management, and distribution logistics. 
• Communicate reward eligibility, campaigns, and winner announcements clearly and consistently. 

Partnerships & Talent Pipeline Development 

• Support the positioning of ALX graduates as a high-quality talent pool, contributing to employer value propositions and repeat hiring pipelines. 
• Build and maintain relationships with employer partners organizing career fairs and hiring initiatives.
• Coordinate employer and graduate engagement touchpoints to strengthen placement outcomes and build consistent hiring pipelines. 
• Collect, analyse, and present graduate placement data to inform strategy, improve outcomes, and strengthen working relationships with partner companies. 

Data, Analytics & Performance Tracking 

• Track graduate engagement, outreach effectiveness, event participation, and career progression metrics. 
• Develop dashboards and reports to inform community growth and strategic improvements. 
• Maintain high-quality graduate data management systems. 
• Use insights to continuously refine engagement and growth strategies.

Requirements 

• Professional Experience: 3–5 years of experience in community management, graduate relations, partnerships, career services, operations, or youth development.
• Ownership and Accountability: Ability to take responsibility for initiatives, follow through consistently, and deliver high-quality outputs with attention to detail.
• Community Engagement and Activation: Demonstrated ability to build and sustain active communities, driving participation, engagement, and a sense of ownership across online and/or in-person environments.
• Program and Event Ownership: Proven experience designing, organising, and owning initiatives such as workshops, hackathons, career fairs, or immersion sessions from concept through execution and follow-through, ensuring high-quality delivery and participant experience.
• Partnership and Stakeholder Coordination: Experience working with partners, employers, or external stakeholders to support programs, events, or talent pipeline initiatives.
• Graduate Outcomes and Career Orientation: Demonstrated experience supporting or contributing to initiatives related to career pathways, job placement, or professional development, with a clear understanding of how community engagement drives tangible outcomes such as employment or skills application.
• Project and Operational Execution: Strong project management skills with the ability to manage multiple initiatives simultaneously, coordinate logistics, and ensure timely delivery.
• Data-Informed Execution: Ability to use data and metrics (e.g., engagement, participation, placement outcomes) to evaluate performance and improve community initiatives. 
• CRM and Data Management: Experience managing relationships and tracking engagement through CRM systems (HubSpot preferred), ensuring accurate and structured data capture. 
• Communication and Relationship Building: Strong written and verbal communication skills, with the ability to engage diverse stakeholders and build meaningful relationships. 
• Technical and Digital Tools: Proficiency in tools such as Google Sheets, Excel, and other platforms used for data tracking, analysis, and operational coordination.
• AI and Digital Fluency: Comfort using AI-powered and digital tools to support communication, data analysis, content creation, and workflow efficiency, with a track of experimenting with or implementing tools that improve productivity and engagement.

Personal Attributes 

• Courage: You are willing to speak up, challenge the status quo, and embrace new challenges. 
• Adventure: You have a passion for setting ambitious goals, tackling difficult tasks, and finding joy in the journey. 
• Initiative: You take ownership, anticipate needs, and move things forward without waiting to be asked. 
• Curiosity: You enjoy learning, asking questions, and understanding how things work. 
• Resilience: You remain calm and effective in fast-moving environments and adapt well to changing priorities. 
• Humility: You are open to feedback and eager to grow. 
• Problem-Solving Mindset: You enjoy turning complex challenges into clear and practical solutions. 

Employment Type 

This is a full time, in-person role, located at Addis Ababa, Ethiopia.