Community Associate: Casablanca

Are you passionate about building engaging communities and creating meaningful experiences for learners and young professionals?

Do you enjoy bringing ideas to life, organizing impactful activities, and ensuring that communities stay active, connected, and supported?

We’re looking for a Community Associate to support the execution of ALX Morocco’s community strategy across both learners and alumni. This role is focused on operational excellence, community engagement, and delivering high-quality experiences across online and offline environments.

If you are highly organized, proactive, and enjoy working at the intersection of people, events, and operations, this role offers a unique opportunity to contribute to a high-impact community ecosystem.

About ALX Africa

ALX Africa, a non-profit organisation under the ALX Foundation, is dedicated to unlocking the potential of Africa's digital future. Formerly part of Sand Tech Holdings, we've embarked on an independent journey to provide world-class tech skills training and career acceleration programmes. Our mission is to bridge the digital divide, upskill and re-skill talent, and create a generation of innovative leaders. By 2030, we aim to empower 2 million Africans to secure sustainable tech careers.

With hubs in 8 cities across Africa and counting, we provide safe access to quality learning and a dedicated network of expert instructors. Our innovative programmes equip learners with the practical skills and knowledge needed to succeed in today's rapidly evolving tech industry. Through a combination of rigorous coursework, industry partnerships, and hands-on projects, we prepare our students for in-demand roles in software engineering, data science, and cybersecurity.

We achieve this by:

• Providing young professionals with access to the most in-demand tech skills that will power the future.
• Empowering the next generation of technology innovators, entrepreneurs, and business leaders through challenging, real-world coursework.
• Building a lifelong, impactful community of tech professionals that supports them at all stages of their career journey. 

Our impact thus far: 

• 347k+ graduates since 2020 
• 257k youth in work
• 31k youth starting own ventures 
• 60k youth in jobs created by entrepreneurs 

Visit our website www.alxafrica.com to learn more about our digital revolution.

Role Summary

As a Community Associate, you will support the execution of ALX Morocco’s community strategy across both learners and alumni.

You will be responsible for delivering high-quality community experiences, supporting engagement initiatives, and ensuring smooth execution of programs, events, and communication across the community.

Working closely with the Community Lead, you will help operationalize community plans, monitor engagement, and maintain strong relationships with learners and alumni.

This role requires strong organization, attention to detail, proactivity, and the ability to execute consistently in a dynamic environment.

Specific Responsibilities

Community Engagement & Activation

• Support the execution of community engagement initiatives (events, workshops, meetups, online sessions)
• Coordinate logistics and ensure smooth delivery of both online and offline activities
• Support the implementation of community programs (clubs, ambassador initiatives, peer-learning activities)
• Maintain active and responsive communication with learners and alumni
  

Community Operations & Coordination

• Ensure proper coordination of community activities across teams and stakeholders
• Track participation and engagement across initiatives
• Support scheduling, planning, and follow-ups for community programs
• Ensure that key information is communicated clearly and consistently to the community

Community Platforms Management

• Manage day-to-day activity on community platforms (WhatsApp, Telegram, internal tools, social channels)
• Ensure responsiveness, engagement, and proper moderation of community spaces
• Support the dissemination of announcements, opportunities, and key updates

Support for Community-Led Initiatives

• Support the execution of ambassador programs, referral initiatives, and community-led activities
• Help identify and engage active community members and contributors
• Assist in coordinating user-generated content (UGC) and storytelling initiatives

Events & Experience Delivery

• Support the planning and execution of events (logistics, coordination, participant experience)
• Ensure high-quality experience for attendees (before, during, and after events)
• Collect feedback and support post-event reporting

Data Tracking & Reporting Support

• Track key engagement metrics (participation, attendance, activity levels)
• Support the maintenance of dashboards and reporting tools
• Collect feedback from learners and alumni and share insights with the team
  
  

Cross-functional Support

• Collaborate with Marketing, Operations, and other teams to support community initiatives
• Support the execution of campaigns and engagement activities aligned with broader objectives

Essential Skills & Experience

• 2–4 years of experience in community management, events, operations, or similar roles
• Strong organizational and execution skills
• Ability to manage multiple tasks and priorities effectively
• Experience organizing events or community activities (online and/or offline)
• Strong communication skills (French & English required)
• Comfortable engaging with diverse audiences (learners, alumni, partners)
• Basic data literacy (Excel / Google Sheets) to track and report metrics
• Proactive mindset with strong attention to detail
• Ability to work independently while following strategic direction
• Familiarity with community platforms (WhatsApp, Telegram, Slack, etc.)
• Comfortable using digital tools and AI tools to improve productivity

Person Specification/Attributes

We believe the right mindset is just as important as the right skills. We look for team members who embody our values:

• Courage: Willing to challenge norms and drive bold ideas forward.
  
• Humility: Open to feedback, always learning, and focused on serving others.
  
• Adventure: Motivated by ambitious goals and inspired by the unknown.
  
• Initiative: Takes ownership, moves fast, and finds solutions independently.
  
• Resilience: Recovers from setbacks, adapts quickly, and never gives up.

Additionally, this role requires:

• Strong execution mindset and reliability
• Ability to follow structured plans while contributing ideas
• High level of organization and time management
• Proactive communication and responsiveness

Given the nature of the role, the position is primarily remote. However, the selected candidate is expected to be regularly present at the City Hub whenever required.

This includes supporting community activations, events, and on-the-ground coordination, as well as ensuring a strong connection with the learner and alumni community.

Success in this role requires flexibility, responsiveness, and the ability to operate seamlessly between remote work and in-person engagement.