Director, Community Engagement

Who We Are

Amae Health is a Series B, venture-backed Public Benefit Corporation delivering specialty outpatient care for people with severe mental illness through high-acuity, in-person clinics nationwide.

Our integrated model brings psychiatry, therapy, primary care, dietitians, and community support together under one roof. Leading health systems—including NewYork-Presbyterian, Cedars-Sinai, Mass General Brigham, Novant Health, and CommonSpirit—partner with us to expand this level of care.

Alongside care delivery, we are building the science and technology the field has long lacked—proprietary clinical protocols, novel measurement, and an AI-driven data platform designed for severe mental illness.

The impact: fewer hospitalizations, greater stability, and more people living meaningful lives in their communities.

The Team

We are clinicians, operators, technologists, and scientists who chose Amae because the problem is hard and the stakes are real. We are not interested in incremental improvements to a broken system—we are redefining it.

Every function—finance, product, people, growth, technology—exists to serve one goal: better outcomes for the people we care for.

The Role

Amae Health is seeking a strategic and high-energy Director of Community Engagement to lead our market growth and community-facing operations. In this player/coach role, you will be responsible for the professional development and performance of the Clinical Outreach and Treatment Placement Specialists while personally spearheading high-level institutional partnerships. Travel expected approximately 30% of the time to active markets on the East and West Coasts.

What You Will Work On

Strategic Leadership & Market Growth (40%)

• Design and execute multi-year citywide and regional outreach plans in collaboration with clinical staff and executive leadership for both existing and new markets
• Personally own and cultivate executive-level relationships with large regional safety-net hospitals, health systems, and key community agencies
• Set and manage regional enrollment targets, evaluating effectiveness of outreach initiatives and pivoting strategies to ensure consistent growth

People Management & Coaching (40%)

• Lead, mentor, and directly supervise the Community Engagement team, fostering a culture of accountability, empathy, and excellence
• Regularly join team members in the field to provide real-time coaching
• Lead recruitment and training efforts for new outreach staff as Amae expands into new territories

Operations & Clinical Collaboration (20%)

• Act as the primary escalation point for the most urgent or difficult provider and patient transition situations
• Work alongside clinical leads to ensure the referral pipeline is synchronized with clinic capacity and patient needs
• Oversee the team's use of CRM systems and Google Suite to ensure all activities are documented accurately

What You'll Have

• 8+ years of experience in business development and/or sales, community outreach, or referral management, with at least 4 years in a leadership/management role
• A metrics-driven leader with a history of building high-performing teams and successfully hitting growth and engagement targets
• Exceptional public speaking skills and the ability to influence stakeholders at all levels
• Proficiency in CRM tools, Google Suite, and Slack
• Current driver's license and reliable transportation; travel expected approximately 30% of the time

What We're Building

Most healthcare companies ask you to optimize an existing system. We're building one that has never existed.

• A national care model designed for the highest-acuity patients in behavioral health.
• Precision medicine for severe mental illness, using multimodal clinical, behavioral, and social data to personalize treatment.
• A clinical operating system that integrates longitudinal data, real-time patient signals, and purpose-built tools into a single decision layer.
• New science and measurement frameworks to define what real outcomes look like in SMI.
• A health-system partnership model proving coordinated SMI care can work at scale.

Compensation & Benefits

Amae Health is committed to fair and equitable compensation practices. Total compensation for this role includes a base salary and an annual bonus. Base salary is determined by the employee's primary work location and aligned with local market costs: Tier 1: $165,000–$225,000 | Tier 2: $148,500–$202,500 | Tier 3: $132,000–$180,000. Total compensation includes comprehensive medical/dental/vision, unlimited PTO, parental leave, and programs built around employee well-being. We'll share specifics during the interview process.

Amae Health is building the care platform, the precision medicine, and the frontier science that severe mental illness has never had. If you want to be part of creating something this hard and this important, something that has never been done, we'd like to talk.

What We Value

We center care in all we do. Empathy is not a brand value. It’s how we make clinical decisions, build products, and treat each other.

We challenge convention. The existing system is the problem. We question it, we test alternatives, and we move with urgency when something works.

We take the work seriously, not ourselves. High standards and humanity are not in tension. We hold a hard bar for quality while leaving room for humor and levity.

Your job isn’t done until the job is done. We close gaps, we follow through, and we don’t hide behind titles or org charts.

We win together and fail together. We own outcomes as a team. We learn fast. We don’t do blame.

We hustle with humility. Speed matters. So does integrity. We assume best intent and stay grounded in the mission.