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Field Service Technician

Santa Ana, California

For over 30 years AMAROK has protected commercial and industrial properties nationwide with our highly advanced perimeter security solution. Our multi-layered security solution provides over 7,000 properties with protection, relentlessly stopping would-be thieves. Crimes stopes where The Electric Guard Dog ™ starts.

Fulfill your career by joining our rapidly growing Field Operations team! As a Field Service Technician, you will service our customers by providing knowledgeable, professional and skilled preventative and repair maintenance duties. This position will service a geographical radius of approximately 150-250 miles. Applying candidates must be able to travel overnight Monday – Friday each week.

Key Responsibilities

  • Monitor service queue and communicate any changes to internal and external customers
  • Prioritize and organize daily workload to ensure jobs are completed within the time quoted to the customer without sacrificing service quality
  • Provide preventative maintenance, repair services, installations, upgrades, and in-servicing at customer accounts in accordance with established standard operating procedures and techniques
  • Build and maintain professional relationships with customers
  • Assist other technician as needed
  • Operate company vehicle safely. Obey all local and federal traffic laws
  • Manage inventory daily. Ensure reports are completed accurately and submitted within required deadline
  • Complete weekly expense reports

Requirements

  • Must be able to travel Monday-Friday weekly
  • Valid driver’s license
  • 2+ years’ experience troubleshooting and installing systems (previous experience with access control systems and/or fire alarm is a plus)
  • OSHA certification and/or OSHA compliance knowledge
  • Basic math skills
  • Ability to maneuver heavy objects & safely climb latter up to 30 ft.

Benefits:

  • Excellent benefits package (Medical, Dental, Vision)
  • Tuition Reimbursement Program
  • Company vehicle and company paid travel expenses
  • Highly competitive pay (windshield time paid)
  • Short & Long-term disability
  • Life Insurance
  • Flexible Spending Account (Section 125)
  • Matching 401K retirement plan
  • Excellent training
  • Career Advancement

Approximate Year-End Pay Range: $70,000 - $90,000 per year. Compensation is determined based on experience, skillset, travel, and geographical location.

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/

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