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Warehouse Associate - Johnson Barrow

Seattle

About Us:

At Johnson Barrow, we believe that our strength starts with a passion for excellence. Our 50 years of innovation allows us to be one of the most established and respected HVAC organizations in the Pacific Northwest. We are proud to be on the cutting edge of system technology, which is extremely critical in today's energy conscious market. By continually striving to foster a positive, supportive culture, we not only hold ourselves to the highest standard for our customers but enjoy and take great pride in the work we do!

Role: Warehouse Associate

Job Summary:

Johnson Barrow is seeking a highly motivated and skilled Warehouse Assistant / Inside Sales Associate with a strong emphasis on sales. This position will play a vital role in supporting the sales team and ensuring smooth warehouse operations. The ideal candidate will possess excellent communication skills, a customer-centric approach, and a passion for sales.

Key Responsibilities:

  • Sales Support:
    • Assist the sales team with customer inquiries, product information, and order processing.
    • Collaborate with customers to understand their needs and provide appropriate product recommendations.
    • Prepare and follow up on sales quotations, ensuring accurate and timely responses.
    • Maintain a comprehensive understanding of the product line to effectively address customer inquiries and upsell opportunities.
    • Provide outstanding customer service to build and maintain strong customer relationships.
  • Warehouse Operations:
    • Receive and process incoming stock, ensuring accuracy and timely stocking of products.
    • Perform inventory management tasks, including stock replenishment, cycle counts, and order fulfillment.
    • Prepare shipments and ensure accurate documentation for outbound orders.
    • Maintain a clean and organized warehouse environment for efficient operations.
  • Sales Reporting and Analysis:
    • Assist in maintaining sales records, customer databases, and reports.
    • Monitor sales metrics and generate periodic sales reports for management review.
    • Identify sales trends and opportunities to drive business growth.

Requirements:

  • High school diploma or equivalent; additional education or relevant certifications are a plus.
  • Proven experience in a sales-oriented role, preferably in a similar industry.
  • Strong customer service and interpersonal skills with the ability to build and maintain relationships.
  • Excellent verbal and written communication skills.
  • Proficient in using sales software, CRM systems, and MS Office Suite.
  • Strong organizational skills and attention to detail.
  • Ability to multitask, prioritize, and meet deadlines in a fast-paced environment.
  • Forklift operation certification (or willingness to obtain certification) is a plus.

Benefits:

  • Competitive salary and commission structure.
  • Comprehensive health benefits package.
  • Retirement savings plan.
  • Professional development opportunities.
  • Dynamic and supportive work environment.

Estimated Salary: $24-28/hr, with flexibility based on experience and skills.  

Johnson Barrow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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