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Product Specialist, HVAC Controls

Portland, OR

 

About Johnson Barrow

Johnson Barrow is a leading HVAC manufacturers’ representative in the Pacific Northwest, dedicated to helping people succeed by delivering unbiased consultative services and premium quality mechanical equipment. For over 60 years, we have partnered with engineers, contractors, and building owners to design and implement high-performance building systems that balance energy efficiency, operational reliability, and occupant comfort. Our culture is entrepreneurial at its core — we empower our people to think like business owners, act with urgency, and build lasting relationships. Guided by our values, we stand by every project from concept through completion, advocating for our customers every step of the way.

 

Position Summary

We are seeking a versatile and technically skilled Product Specialist – Commercial HVAC Controls to support our portfolio of building automation and energy control solutions. This role combines product expertise, technical sales support, field service coordination, and customer engagement to drive adoption and long-term success of our control products in commercial applications.

Your focus will span a range of systems including airflow metering products, water flow metering devices, VFD drives, and laboratory airflow control valves—providing hands-on expertise across critical components of smart building HVAC systems.

Key Responsibilities

Sales & Customer Engagement:

  • Support the sales team with deep technical knowledge across a range of commercial HVAC controls, including:
  • Airflow metering products (duct-mounted, thermal, differential pressure-based)
  • Water flow metering products (ultrasonic, mechanical, BTU monitoring)
  • VFD (Variable Frequency Drive) solutions for fans and pumps
  • Participate in system design discussions, submittal preparation, and specification reviews.
  • Assist in solution sizing and equipment selection based on performance criteria and energy goals.
  • Deliver product demos, training, and presentations to clients, reps, and partners.

Service & Technical Support:

  • Provide advanced technical support during system installation, commissioning, and troubleshooting.
  • Guide customers through integration and configuration of HVAC controls within BAS platforms (e.g., Tridium Niagara, BACnet/IP, Modbus).
  • Support field technicians and service contractors in resolving product issues and optimizing performance.
  • Document recurring field issues and collaborate with engineering for continuous improvement and updates.

Product & Market Expertise:

  • Act as a cross-functional liaison between product management, engineering, and sales to represent the voice of the customer.
  • Stay current on HVAC control standards, laboratory ventilation best practices, and energy code compliance (ASHRAE, IECC).
  • Collect customer feedback and market insights to influence product development and feature enhancements.
  • Assist in product testing, pilot deployments, and field validation for new offerings.

Qualifications:

  • Bachelor’s degree in Mechanical Engineering, Electrical Engineering, Building Systems, or related technical discipline.
  • 3+ years of experience with commercial HVAC controls or related technologies, ideally in a hybrid technical/sales/support role.
  • Working knowledge of airflow and water flow metering, VFDs, and specialized lab controls (e.g., constant/variable volume airflow valves).
  • Familiarity with building automation systems (e.g., Siemens, Johnson Controls, Honeywell, Tridium) and common communication protocols (BACnet, Modbus, LON).
  • Strong interpersonal and problem-solving skills with a customer-focused approach.
  • Proficient in Microsoft Office and CRM tools (Salesforce preferred).

Preferred Qualifications:

  • Hands-on experience supporting or commissioning VFDs, flow meters, or lab ventilation products.
  • Knowledge of energy management practices, smart building technologies, and system-level HVAC design.
  • Certifications such as LEED AP, CEM, or Niagara N4 technician training.

Working Conditions

  • Primarily office- and field-based, with frequent customer visits and meetings.
  • Standard business hours, Monday–Friday, with flexibility required to support client schedules.
  • Regular regional travel; occasional overnight or national travel depending on assigned projects.

Physical Requirements

  • Ability to sit and stand for extended periods.
  • Ability to lift up to 20 pounds occasionally (office supplies, packages, or event materials).
  • Ability to move between departments to support office tasks and coordination.

Compensation: $70,000 - $80,000 annually plus bonus

This is a full-time, exempt position with competitive compensation based on experience and qualifications, plus eligibility for Johnson Barrow’s performance-based bonus program. The company also offers a comprehensive benefits package and reimburses all business travel expenses in accordance with company policy.

Total Rewards

At Johnson Barrow, we believe in recognizing and rewarding the contributions of our employees. Our total rewards package is designed to support your financial success, personal well-being, and professional growth, and includes:

  • Competitive compensation with bonus opportunities tied to individual and company performance
  • Medical, dental, and vision insurance
  • Health savings account (HSA) and flexible spending account (FSA) options
  • Life and disability insurance
  • 401(k) retirement savings plan with company match
  • Paid time off (vacation, sick leave, and holidays)
  • Employee assistance program (EAP)
  • Professional development and training opportunities
  • Tuition reimbursement program
  • Volunteer time and wellness initiatives

EEO Statement

At Johnson Barrow, we believe our strength comes from the diverse experiences, backgrounds, and perspectives of our people. We are committed to creating a workplace where everyone feels respected, valued, and supported to succeed. We welcome applicants of all races, colors, ancestries, national origins, religions, creeds, ages, sexes, genders, gender identities and expressions, sexual orientations, marital or family statuses, pregnancies, physical or mental disabilities, genetic information, veteran or military statuses, and any other characteristics protected by applicable federal, state, provincial, or local laws. Guided by our core values: Helping People Succeed, Building Partnerships for Life, Relentless Customer Service, and a Sense of Urgency, we strive to ensure every team member can contribute fully and thrive.

 

 

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