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Service Technician

Danbury, CT

 

Field Service Technician - Critical Power

UPS & Battery Systems | Mission Critical

Experience: Multiple Levels Available
Reports To: Field Service Manager

Career Levels

We are hiring at multiple experience levels. Compensation, responsibilities, and autonomy will be aligned with experience and qualifications:

  • Apprentice Technician: 0-2 years of electrical, mechanical, military, or technical field service experience.
  • Journeyman Technician: 2-5 years of experience servicing electrical, UPS, battery, generator, or related power systems.
  • Senior/Lead Technician: 5+ years of critical power experience with demonstrated troubleshooting, commissioning, and project leadership capabilities.

Position Summary

Integ is seeking Field Service Technicians to install, maintain, troubleshoot, repair, and commission critical power systems supporting data centers, healthcare facilities, telecommunications networks, industrial operations, and other mission-critical applications.

Whether you are developing your technical skills or are an experienced field professional, Integ offers training, certification opportunities, and a defined path for career growth.

Equipment Supported

  • UPS Systems
  • Battery Systems (VRLA, Flooded, NiCad, Lithium-Ion)
  • Battery Monitoring Systems
  • Static Transfer Switches (STS)
  • Power Distribution Units (PDU) and Remote Power Panels (RPP)
  • DC Power Systems and Rectifiers
  • Switchgear, Generators, and ATS Interfaces

Technicians work on equipment from leading manufacturers including Vertiv/Liebert, Eaton, Schneider Electric/APC, ABB, Mitsubishi, and others.

Key Responsibilities

  • Perform preventive maintenance, inspections, testing, repairs, and commissioning of critical power systems.
  • Troubleshoot electrical, electronic, and mechanical equipment issues.
  • Conduct battery testing, load bank testing, and startup activities.
  • Read and interpret electrical schematics, one-line diagrams, and technical documentation.
  • Complete service reports and maintenance records accurately.
  • Communicate findings and recommendations with customers.
  • Respond to emergency service calls and participate in an on-call rotation.
  • Support equipment installations, upgrades, and commissioning projects.
  • Mentor less experienced technicians and lead projects as experience and qualifications increase.
  • Follow all company and customer safety requirements.

Qualifications

Required

  • High school diploma or GED.
  • Relevant technical training, military experience, trade school education, or equivalent work experience.
  • Experience level consistent with Apprentice (0-2 years), Journeyman (2-5 years), or Senior/Lead (5+ years) technician classifications.
  • Working knowledge of electrical systems and troubleshooting principles.
  • Ability to read technical documentation and use electrical test equipment.
  • Strong problem-solving and customer service skills.
  • Valid driver's license with acceptable driving record.
  • Ability to pass background checks, drug screening, and customer site-access requirements.
  • Willingness to travel and participate in an on-call rotation.

Preferred

  • UPS, battery, generator, industrial electrical, or mission-critical power experience.
  • OEM certifications (Vertiv, Eaton, Schneider/APC, ABB, Mitsubishi).
  • Journeyman Electrician license or related trade certification.
  • OSHA 10/30, CPR/First Aid, or other industry certifications.
  • Experience working in data centers, healthcare, telecommunications, or industrial facilities.

Travel & Physical Requirements

  • Regional travel with occasional overnight travel; national travel may be required for projects.
  • Participation in a 24/7 on-call rotation after training.
  • Ability to lift up to 50 pounds and work in electrical and mechanical environments.
  • Ability to wear required PPE, including arc-flash-rated clothing and safety equipment.

Safety

Safety is non-negotiable. All technicians must comply with OSHA regulations, NFPA 70E standards, lockout/tagout procedures, arc-flash requirements, and customer-specific safety policies.

What We Offer

  • Competitive pay based on experience and level
  • Overtime and on-call premium pay
  • Company vehicle, tools, and test equipment
  • Paid OEM training and certification programs
  • Career advancement opportunities from Apprentice through Senior/Lead Technician
  • Medical, dental, vision, 401(k), PTO, and additional benefits

About Integ

Integ was formed to provide integrated power protection solutions for mission-critical data, communications, medical imaging, and industrial facilities nationwide. Our mission is to be the leader in critical electrical support systems by integrating the most reliable products available in today's marketplace. We are committed to delivering exceptional service, technical expertise, and dependable solutions that keep our customers' operations running.

We look forward to supporting your mission-critical needs.

Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, or any other protected characteristic.

Estimated Salary: $28 - $60 hourly with flexibility based on experience and skills.

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