Relationship Development Representative

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

• Medical (including prescription), Dental, Vision (Company subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (Company paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (Company paid)
• Long Term Disability (Company paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Relationship Development Representative plays a crucial role in American Institute by identifying and cultivating strategic partnerships, fostering relationships with key stakeholders, and driving enrollment growth. This position is dedicated to expanding our reach within the community, enhancing our visibility, and securing resources that support our educational programs.  The Relationship Development Representative will lead enrollment activities for potential students and conduct enrollment interviews, ensuring that prospective students are well-informed and aligned with our institution’s values and goals.

What You’ll Do:

1. Identify and Cultivate Partnerships: Seek out and establish relationships with healthcare organizations, community leaders, and other stakeholders to create opportunities for collaboration and support.
2. Drive Enrollment Growth: Develop and implement strategies to attract prospective students, including outreach initiatives, marketing campaigns, and community engagement activities.
3. Conduct Enrollment Interviews: Meet with prospective students to discuss their goals, provide information about our programs, and assess their fit with our institution.
4. Foster Community Relationships: Engage with local communities to enhance the school's visibility and reputation, and to build a network of supporters and advocates.
5. Collaborate with Internal Teams: Work closely with admissions, marketing, and academic teams to align efforts and ensure a cohesive approach to student recruitment and partnership development.
6. Track and Report Progress: Maintain records of outreach activities, partnerships, and enrollment metrics, and provide regular reports to leadership on progress and outcomes.
7. Represent the School: Attend events, conferences, and meetings to represent the school and promote its mission and programs.
8. Perform other duties as assigned.

Career Level Expectations:

• Seasoned individual contributor.
• Works under limited supervision.
• Explains practices, procedures, and policies to others.
• Problems may require analysis to understand and resolve.
• Desire for growth and professional development.

Required Skills/Experience:

• Associate’s degree or equivalent experience.
• Experience in business development, career services, employment services, or related role, preferably in an allied health setting.
• Skills – communication/interpersonal skills, relationship building/rapport, and time management.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to support a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role.

Preferred Requirements:

• Any advanced degree or equivalent experience and/or strong or advanced proficiency in any of the above required skills/experience.
• 3+ years’ experience in sales, staffing, or business-to-business (B2B) sales.
• Experience in employment staffing, career services, out-placement services and/or business development.
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.
• Other skills or abilities – leadership, professional sales, business development, customer service, and customer relationship management (CRM) systems.

Compliance: 

• Demonstrate knowledge of, and carefully follow all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is a full-time campus-based position with travel as required within an assigned territory.
• Flexibility to work evenings and weekends, as needed.

OUR CORE VALUES

Caring
We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.

Respect
We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.

Service
American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.

Integrity
We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.

Accountability
When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.

Innovation
We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.