Director of Admissions

American Institute, founded in 1924 as the Hartford Secretarial School, provides hands-on training for careers in the world of business, legal, allied healthcare, diagnostic medical sonography, and information technology. Recognizing our single, well-defined teaching mission: reflecting job market demands with flexibility in identifying and incorporating new programs to give our graduates an edge in today’s competitive job market.

• Medical (including prescription), Dental, Vision (Company subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• $50,000 Life Insurance (Company paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (Company paid)
• Long Term Disability (Company paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 21 years of age)
• Pet Insurance
• Identity Theft Protection

Summary: The Director of Admissions is responsible for ensuring Admissions process functions
smoothly as outlined. Acts in a leadership and supervisory role for Admissions Representatives
and Coordinators, and provides motivation, troubleshooting, and support needed to achieve
performance and activity goals. Demonstrates and reinforces American Institute core values as
outlined. Assists in establishment of school revenue budgets in conjunction with Campus
Director and Regional Director of Admissions.

Essential Duties and Responsibilities include the following. Other duties may be assigned:

• Structures, documents, and implements the Company’s established Policies
  and Procedures for Admissions as outlined, including but not limited to:
  • Evaluate future students by way of in‐person interviews, and refer any
    questionable candidates or issues immediately to the Director of
    Admissions
  • Professionally assist prospective students through the admissions
    processing accordance with all applicable Federal and State regulations
  • Ensure that accurate, timely and thorough student records are created
    in compliance with company standards during the Admissions Process
    and are forwarded to the appropriate departments.
  • Expand the awareness of the School and service within the community
  • Request referrals during and after the enrollment process
  • Convey only accurate and compliance‐approved employment data as
    provided by the school
  • Adequate product knowledge to effectively represent the options
    available to inquiring students at the School
  • Perform 2nd interviews with prospective students
  • Manage inquiry customer service to achieve prompt contact and
    weekly performance activity goals
• Hires, trains, supervises, evaluates and replaces staff as needed to ensure qualitative
  and quantitative objectives are achieved in Admissions process
• Develops, documents, and implements ongoing program of professional training
  for Admissions Representatives and Coordinators
• Provides management accurate weekly performance reports related to
  recruitment effectiveness and future start population
• Conducts weekly Admissions meeting
• Facilitates interdepartmental communications between Admissions, Financial Aid,
  Education and Placement departments to enhance Admission process and to
  create a positive atmosphere in each area
• Recommends course offerings, timing, representative compensation or operational
  issues of interest to enhance Admissions process
• Ensures adequate, accurate, and timely student records are created during
  Admissions process and such records are forwarded to the appropriate departments
• Structures and participates in self‐improvement program in management techniques
  and school Admissions practices, including responding to internal and external
  compliance and regulatory audits/reviews
• Conducts regular performance appraisals of Admissions Representatives and
  Coordinators
• Mandatory attendance at school graduation
• Other duties as assigned

Supervisory Responsibilities:

• Manages employees in the Admissions department.
  Responsible for the overall direction, coordination, and evaluation of this unit.
• Carries out supervisory responsibilities in accordance with the organization’s policies and
  applicable laws.
• Responsibilities include:
  • Interviewing, hiring, and training employees; planning, assigning, and directing work;
    appraising performance; rewarding and disciplining employees; addressing complaints; and resolving problems.

Required Skills:

• Excellent written, telephone, & verbal communication skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint, etc) and CampusVue
• Ability to achieve success individually and as part of a team
• Mature, positive, and collaborative interpersonal skills with both staff and students
• Possesses a thorough and demonstrable level of knowledge of school programs
• Possesses a thorough and demonstrable level of knowledge of Federal and
  State regulations
• Successfully completes and conducts AI admission training
• Ability to manage multiple tasks and successfully meet deadlines

Required Experience:

• Bachelor’s degree or equivalent experience required
• 3‐4 years minimum experience in Admissions

OUR CORE VALUES

Caring
We believe every student has the potential to be successful in a rewarding career, with the right support. We partner with you from your first day of classes through your search for a job after graduation.

Respect
We view everyone who enters American Institute as a productive adult who deserves respect and the opportunity to excel. Our staff and instructors are dedicated to helping you achieve your goals and realize your potential.

Service
American Institute is committed to the professional and academic success of each student by actively seeking opportunities to provide service both within the campus as well as within the surrounding community.

Integrity
We look forward, not backward. No matter where you come from or what obstacles you’ve faced in the past, we believe your future is yours to create.

Accountability
When you commit to us, we commit to you. When you walk into American Institute, we focus on helping you continue to move forward, so you can create the life you want to live.

Innovation
We know that the sooner you have the knowledge and skills you need to begin your career, the sooner you can become successful. American Institute offers focused, practical training that gets you out of the classroom and on your way faster than you thought possible.