Knowledge Management and Outreach Advisor

Join AIR as a Knowledge Management and Outreach Advisor to support the Famine Early Warning Systems Network (FEWS NET) project within the International Development Program. FEWS NET produces evidence-based food security analyses that inform U.S. Government decision-making at global, regional, and country levels. The impact of these analyses depends not only on technical quality, but on how effectively they are translated, communicated, and embedded into decision-making processes across the Department of State and related stakeholder communities.

The role also supports FEWS NET’s broader learning and knowledge mission by translating complex analyses into accessible, action-oriented briefings and learning assets that build shared understanding and inform policy and operational decisions. 

This position requires 70% of time for the next 6 months. 

Candidates hired for this position may work remotely within the United States or from one of our U.S. office locations. This does not include U.S. territories.

About AIR:

Founded in 1946 and headquartered in Arlington, Virginia, the American Institutes for Research (AIR) is a nonpartisan, not-for-profit organization that conducts behavioral and social science research and delivers technical assistance to address some of the most pressing challenges in the United States and globally. We generate evidence and apply data-driven solutions that expand opportunities and improve lives for all.

Responsibilities:

The responsibilities for a Knowledge Management and Outreach Advisor to operationalize FEWS NET’s briefing architecture; strengthen proactive, targeted outreach; and ensure high-quality execution of recurring, ad hoc, and rapid-response briefings.

1. Briefings Planning, Execution, and Surge Support

The Advisor will plan and execute all FEWS NET briefings, including recurring Global, Regional, and Country-Level briefings, as well as ad hoc and rapid-response briefings. Responsibilities include end-to-end briefing implementation—planning, agenda development, live delivery, and post-event follow-up—in coordination with the Communications Team, Learning team and analytical staff. 

The Advisor will support: 

• Global briefings providing high-level synthesis and strategic context. 
• Regional briefings emphasizing cross-border dynamics and regional implications. 
• Country-level engagements aligned with embassy, mission, and bureau priorities. 
• Special-purpose and leadership briefings, including thematic deep dives and crisis-driven updates. 

The role includes maintaining run-of-show documentation, speaker guidance, rehearsal schedules, and coordinating across multiple time zones to ensure consistent quality and professional delivery. 

2. Technical, Production, and Learning Asset Support 

• The Advisor will assess, recommend, and implement appropriate virtual briefing platforms and tools, considering audience size, accessibility, security, and budget. Responsibilities include coordinating with vendors and service providers for production needs such as interpretation, captioning, recording, and accessibility. 
• The Advisor will also support preparation and dissemination of post-briefing assets—including recordings, short videos, summaries, and learning materials—to extend the reach and instructional value of briefings beyond live events. 

3. Outreach, Targeting, and Engagement Development

• The Advisor will support proactive and timely outreach for all briefings, working with the Hub and Communications Team to leverage CRM data and contact lists to target outreach by region, country, bureau, and thematic relevance while minimizing duplicative communications. 
• The Advisor will assist in expanding engagement with non-traditional audiences, including academic institutions, research organizations, and training programs, and support packaging of FEWS NET briefings and content for educational and instructional use. 

4. Coordination with Analytical Workflows 

• The Advisor will coordinate with project stakeholders to align briefing agendas and timelines with analytical production cycles, accommodate timely analytical updates, and ensure briefings accurately reflect and reinforce FEWS NET analytical products and messaging. 

5. Knowledge Management Support (Ad Hoc)

Provide strategic KM support as needed in areas such as: 

• Knowledge integration and synthesis: Support the Hub in identifying, capturing, and synthesizing critical insights from across the project to ensure that institutional knowledge is preserved and accessible to stakeholders. 
• Information flow optimization: Advise on and implement strategies to improve the exchange of technical information between analytical teams, leadership, and external partners to minimize silos. 
• Digital Content Strategy: Provide strategic guidance on the organization, lifecycle management, and discoverability of project assets to ensure high-value analysis remains relevant and retrievable over time. 
• Technical Asset Refinement: Support the adaptation of complex technical methodologies into streamlined knowledge products that meet the evolving information needs of non-technical decision-makers. 

6. Learning/Capacity Building Support (Ad Hoc)

Provide learning and capacity building support as needed, to support the Learning Specialist, in areas such as: 

• Strategic learning design: Support continued design and provide content for various learning interventions (e.g., informal peer exchanges, structured training) to strengthen the food security literacy of diverse stakeholder groups. 
• Capacity building frameworks: Support the development of frameworks and resources that help internal and external partners better understand and apply FEWS NET’s data and analytical products. 
• Stakeholder education initiatives: Develop and implement outreach-based learning strategies that onboard new partners and "non-traditional" audiences to FEWS NET’s core methodologies and tools. 
• Continuous improvement & feedback loops: Establish mechanisms for evaluating the effectiveness of communication and engagement efforts, ensuring that feedback is translated into iterative improvements for project-wide learning. 

7. Monitoring, Learning, and Continuous Improvement 

• The Advisor will track participation, engagement, and feedback across recurring, ad hoc, and surge briefings; support review of briefing and mission readouts; and use qualitative and quantitative insights to recommend improvements to briefing formats, outreach strategies, and surge-response processes.

Qualifications:

Education, Knowledge and Experience:

• Master’s degree with 7 years of relevant experience, or Bachelor’s degree with 9 years of relevant experience.
• Extensive experience supporting virtual or hybrid briefings, learning engagements, or events for global audiences.
• Proven experience selecting and implementing virtual event, learning, and communications technologies.
• Familiarity with international development, food security, or related policy sectors.
• Experience coordinating briefings involving multilingual audiences or interpretation is highly desirable.

Skills and Preferred Qualifications:

• Strong project management and time-management skills, including the ability to prioritize work, track tasks to completion, and consistently meet deadlines.
• Demonstrated analytical, critical thinking, and problem-solving skills, with strong attention to detail and accuracy in writing and reporting.
• Collaborative mindset with strong interpersonal and stakeholder engagement skills.

Disclosures:

Applicants must be currently authorized to work in the U.S. on a full-time basis. Employment-based visa sponsorship (including H-1B sponsorship) is not available for this position. Depending on project work, qualified candidates may need to meet certain residency requirements. All qualified applicants will receive consideration for employment without discrimination on the basis of age, race, color, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability. AIR adheres to strict child safeguarding principles. All selected candidates will be expected to adhere to these standards and principles and will therefore undergo reference and background checks. AIR maintains a drug-free work environment.

Fraudulent Job Scams Warning & Disclaimer:

AIR is aware of individuals falsely presenting themselves as AIR representatives. Fraudulent job scams seek to extract sensitive information or money from victims. To protect yourself, please be aware that AIR recruitment will only email you from an "@air.org" domain. Please take extra caution while examining the email address, for example jdoe@air.org is correct and jdoe@aircareers.org is not a legitimate AIR email address. If you are unsure of the legitimacy of a communication you have received, please reach out to recruitment@air.org.

If you see a job scam, or lose money to one, report it to the Federal Trade Commission (FTC) atReportFraud.ftc.gov. You can also report it to your state attorney general. Find out more about how to avoid scams atftc.gov/scams. Please note, each section of the application is required in order for you to be considered for this opportunity. If you do not complete the required screening questions, or if you close your browser before completing each section of the application, your application will not be submitted for this position. American Institutes for Research is an equal employment opportunity/affirmative action employer committed to excellence through diversity. Minorities, women, individuals with disabilities and veterans are encouraged to apply. American Institutes for Research's commitment to Diversity goes beyond legal compliance to its full integration in our strategy, operations and work environment. Diversity is valued and Inclusion is reflected in all efforts to recruit, develop, and engage the diverse staff needed to accomplish our mission. ACCESSIBILITY NOTICE: If you need a reasonable accommodation for any part of the employment process due to a physical or mental disability, please send an email to Taliba Boone at tboone@air.org or call 202.403.5000.

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