Network Systems Specialist

Network Systems Specialist

Job Type: Full-time

Schedule:  Monday to Friday 8-hour shift

Work Location: Orlando / International Drive Area (In person)

The Network Systems Specialist’s role is to ensure the stability and integrity of in-house voice, data, video, website and wireless network services. This is achieved by planning, designing, and developing local area networks (LANs) and wide area networks (WANs) across the organization. In addition, the Network Systems Specialists will participate with the installation, monitoring, maintenance, support, and optimization of all networks hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end user support where required.

Duties and Responsibilities:

Strategy & Planning

• Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Develop, implement, and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.

Acquisition & Deployment

• Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware.
• Design, implement, and support firewalls, site-to-site VPNs, and remote-access VPNs.
• Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
• Oversee new and existing equipment, hardware, and software upgrades.
• Interact with vendors, outsourcers, and contractors to secure network products and services.

Operational Management

• Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
• Monitor network performance and troubleshoot problem areas as needed.
• Oversee installation, configuration, maintenance, and troubleshooting of end user workstation hardware, software, and peripheral devices.
• Ensure network connectivity of all servers, workstations, telephony equipment and other network appliances.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications.
• Monitor and test network performance and provide network performance statistics.
• Participate in managing all network security solutions.
• Perform server and security audits, and system backups and recovery

Position Requirements

Formal Education & Certification

• Bachelor’s degree in computer science OR 5 years work experience.
• Microsoft Certified Systems Administrator (MCSA) certification preferred.

Knowledge & Experience

• Proven experience and success with LAN and WAN design and implementation.
• Proven experience with network capacity planning, network security principles, and general network management best practices.
• Expert knowledge of core routing and switching design principles, best practices, and related technologies.
• Experience in managing Mitel VeloCloud voice over IP (VoIP) systems desired and Zoom Workplace UCaaS.
• Proven experiences in the maintenance and support of VMWare ESXi virtual server platforms.
• Working technical knowledge of current network hardware, protocols, and Internet standards, including Cisco and Netgear switches, Barracuda firewalls, remote access, DNS, VLAN, QoS, DSL and Metro Ethernet. · Proven experience in a Windows Office 365 distributed application environment.
• Five to Seven (5-7) years’ experience designing, implementing, managing and supporting enterprise level IP networks that include support of a heterogeneous distributed desktop computing environment required.
• Working knowledge of Website maintenance.
• Extensive application support experience with network monitoring and analysis software.
• Competence with testing tools and procedures for voice and data circuits.

Personal Attributes

• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into networking issues and products as required.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

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American Management Services, Inc. is an equal opportunity employer.