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Sr. Field Claims Specialist
Remote - Salt Lake City, Utah
This role is remote working in the greater Salt Lake City, Utah area.
PURPOSE OF THE JOB:
Responsible for the operation of the independent field office within specified territory (Full life cycle property claims handling, including field inspections)
ESSENTIAL FUNCTIONS:
- Contact applicable parties, obtain recorded statements, explain the claim process, review coverage, investigate, and identify special investigation unit (fraudulent) indicators
- Review facts of loss, details of coverage, and investigative needs to properly assess damages
- Order police/fire reports, document claims files with the results of review and intention
- Conduct field investigations, unless independent adjuster assignment is deemed to be in the best interest of both the client and company
- Communicate, explain, and prepare estimates with detailed diagrams and reports
- Negotiate with insureds, contractors, and vendors
- Assess salvage/subrogation potential and monitor to conclusion
- Complete risk evaluations for both underwriting and claims
- Maintain ongoing contact with claimants, agents, attorneys, and internal clients regarding the status of claims files
- Conclude claims in compliance with all state rules and regulations
- Assist with claims handling in catastrophe (CAT) events which may include extended travel/overnight stays, (Company CAT team will deploy first, field adjusters secondary-with notice)
- Maintain continuing education (CE) courses for required state licensing
QUALIFICATIONS:
- High school diploma.
- Five or more years of experience in insurance, construction or related field
- State license and/or ability to obtain one.
SPECIAL POSITION REQUIREMENTS:
- The position involves considerable physical exertion, such as regular climbing of ladders, lifting of heavy objects (up to 80 pounds) on a highly frequent basis and/or assuming awkward positions for long periods of time.
- A person in this position is expected to make independent decisions in accordance with the company’s policies and procedures.
- Additional Requirements:
- Full time remote position
- Travel required.
PREFERENCES:
- Bachelor’s Degree
- Property Claims Handling Experience.
- Field adjusting and estimating knowledge.
- Insurance designations such as Chartered Property Casualty Underwriter (CPCU), Associate in Claims (AIC) or Senior Claim Law Associate (SCLA).
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