Sr. Injury Claims Specialist

Do you excel in creating a positive experience for your customers? Do you have a passion for helping people through difficult time? American National is seeking a Bodily Injury Specialist to investigate, negotiate, and settle complex and high exposure personal auto bodily injury claims. The individual selected should have liability claims adjusting experience, a solid understanding of the claims handling process, and both strong injury evaluation and successful negotiation skills to thrive in this role. 

What Will You Do? 

•    Manage a pending of personal automobile bodily injury claims
•    Provide exceptional customer service, including timely direct contact and promotion of professional relationships 
•    Analyze coverage issues, complete thorough investigations and properly evaluate liability and damages
•    Read and interpret complex, multifaceted legal/medical documents and properly evaluate both liability and injury values. 
•    Maintain timely and proper file documentation and establish and maintain proper reserves
•    Recognize complex issues that require effective presentation to management, attorneys, and internal committee(s)
•    Negotiate loss settlements based upon the review of all facts.
•    Draft professional written correspondence regarding various aspects of the claim
•    Comply with the Unfair Claims Settlement Practices Act, insurance laws, and regulations in all states assigned
•    Complete ongoing continuing education to maintain active adjuster license(s)

Required Skills

•    High school diploma or equivalent
•    Bodily injury liability claims handling experience 
•    Currently hold an appropriate state adjuster license or willingness to obtain following date of hire (American National will incur fees associated / No out of pocket expenses) 
•    Excellent written and verbal communication skills, as well as a high attention to detail and follow-up

Preferred Skills

•    Five years’ + claims handling experience (Including bodily injury)
•    Experience handling high severity and complex bodily injury and property damage claims including those triggering excess umbrella coverage
•    Experience handling liability claims in a large territory to include multiple states and jurisdictions 
•    Established negotiation skills 
•    Technical skill set in Guidewire or alike claims management system
•    Understanding of statutes, case laws, and policy contracts

The base salary range provided below is for hires in those geographic areas only and will be commensurate with candidate experience. Pay ranges for candidates in other locations may differ based on the cost of labor in that location. The salary range for this position is $58,600 - $104,000.

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Argo Group, please contact our Benefits Department at 210-321-8400.