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Director, P&C Analytics

Springfield, MO

PURPOSE OF THE JOB

The role will focus on building and managing a team responsible for the quality, development, management, and compliance of all data within P&C Operations (i.e., Underwriting, Product, Actuarial, Claims, ML Agencies, Marketing, SMG, Competitive Intelligence). This role will work with leadership to establish the data strategy and data policies to ensure the Data Analysts within P&C Operations are providing accurate and high-quality data in a timely manner

The Director, P&C Data Analytics, is a positive and innovative person with the goal to encourage, empower, and develop the Data Analysts to think of the “big picture” and how to get there.

 

The role will work onsite (5 days per week) at our Springfield, MO office location. 

 

ESSENTIAL FUNCTIONS:

Provides clarity of the vision, strategy, growth, and development for Data Analytics among all areas within P&C Operations (i.e., Underwriting, Product, Actuarial, ML Agencies, Marketing, SMG, Claims, Competitive Intelligence).

  • Creates the appropriate documentation that allows stakeholder (i.e., executive management) to clearly understand the strategy, vision, growth, and development for our data governance within P&C Operations.
  • Leads team to build and implement dashboards (e.g., PowerBI), reports, and spreadsheets utilized by all areas within P&C Operations (i.e., Underwriting, Product, Actuarial, Claims, ML Agencies, Marketing, SMG, Competitive Intelligence).
  • Leads discussions with stakeholders from various business areas to translate their data needs and goals by understanding data structures, determining data definitions, gathering data requirements, analyzing business processes, and evaluating the accuracy of data elements and metrics.
  • Monitors projects that assist in translating findings into easy-to-understand visuals and written summaries for non-technical audiences to ensure requirements and deadlines are met.
  • Validates queries, reports, and dashboards developed by the Data Analytics teams for accuracy and quality.
  • Monitors the data produced to ensure it remains secure, respecting corporate privacy and security procedures.

 

ADDITIONAL RESPONSIBILITIES:

  • Implements and oversees trainings on skills, techniques, and data sources the less experienced data analysts to ensure we are with used within P&C Operations.
  • Reviews policies, procedures, and process created or updated by the Data Analytics teams. Performs quality assurance checks to validate for completeness and accuracy of data and/or deliverables for release.
  • Creates a culture of accountability among management team in order to ensure direct reports are meeting applicable deadlines and specifications of projects and analyzes.

 

REQUIRED QUALIFICATIONS

  • Bachelor's degree.
  • 10 to 12 years of experience.
  • Two to five years of supervisory/management experience.
  • Additional Qualifications:
    • Equivalent work experience in a business or technical environment will be considered in lieu of a bachelor’s degree.
    • Ability to initiate, plan, implement or evaluate programs.
    • Must have strong communication and people skills. 
    • Expert level skills with Microsoft Office tools (e.g., Excel, Access) 
    • Expert in data visualization tools (i.e., PowerBI, Tableau) using graphs, charts, map features

 

OCCUPATIONAL REQUIREMENTS:

  • The position requires ability to effectively communicate with others to exchange information.
  • A person in this position performs a variety of routine work within established policies and procedures and receives detailed instructions on new projects and assignments.
  • No adverse working or environmental conditions expected.
  • This position is a People Leader.

 

PREFERENCES: 

  • Bachelor’s degree in Mathematics, Computer Science, Data Science, Data Analytics, or a related field.
  • For Actuarial and Statistical roles, intermediate level skills using Python and/or Visual Studio .net.
  • Experience creating trend analysis dashboards.

 

Note: Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

 

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