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Sr. Claims Specialist

Des Moines, Iowa

Do you excel in creating a positive experience for your customers? Do you have a passion for helping people through difficult time? American National is seeking a Bodily Injury Specialist to investigate, negotiate, and settle complex and high exposure personal auto bodily injury claims. The individual selected should have liability claims adjusting experience, a solid understanding of the claims handling process, and both strong injury evaluation and successful negotiation skills to thrive in this role. 


What Will You Do? 

•    Manage a pending of personal automobile bodily injury claims
•    Provide exceptional customer service, including timely direct contact and promotion of professional relationships 
•    Analyze coverage issues, complete thorough investigations and properly evaluate liability and damages
•    Read and interpret complex, multifaceted legal/medical documents and properly evaluate both liability and injury values. 
•    Maintain timely and proper file documentation and establish and maintain proper reserves
•    Recognize complex issues that require effective presentation to management, attorneys, and internal committee(s)
•    Negotiate loss settlements based upon the review of all facts.
•    Draft professional written correspondence regarding various aspects of the claim
•    Comply with the Unfair Claims Settlement Practices Act, insurance laws, and regulations in all states assigned
•    Complete ongoing continuing education to maintain active adjuster license(s)

Required Skills

•    High school diploma or equivalent
•    Bodily injury liability claims handling experience 
•    Currently hold an appropriate state adjuster license or willingness to obtain following date of hire (American National will incur fees associated / No out of pocket expenses) 
•    Excellent written and verbal communication skills, as well as a high attention to detail and follow-up

Preferred Skills

•    Five years’ + claims handling experience (Including bodily injury)
•    Experience handling high severity and complex bodily injury and property damage claims including those triggering excess umbrella coverage
•    Experience handling liability claims in a large territory to include multiple states and jurisdictions 
•    Established negotiation skills 
•    Technical skill set in Guidewire or alike claims management system
•    Understanding of statutes, case laws, and policy contract

 

If you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at American National, please contact our Benefits Department at 210-321-8400. 

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