Workplace Lead

Amplitude is a leading digital analytics platform that helps companies unlock the power of their products. More than 3,500 customers, including Atlassian, Jersey Mike’s, NBCUniversal, Shopify, and Under Armour, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. 

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team

The  Workplace Lead will oversee day-to-day workplace operations, curate programs, support events, and drive experiences that embody and amplify Amplitude’s mission, values, and culture. This role is ideal for a candidate with an entrepreneurial mindset, a passion for creating exceptional workplace experiences, and the ability to champion Amplitude’s core values of Humility, Ownership, and Growth Mindset.

The Workplace Lead will collaborate with cross-functional teams, build relationships with stakeholders, and prioritize a hospitality-focused approach to ensure a positive and productive environment for our employees. While Amplitude supports dynamic workplace policies that enable employees to work from anywhere, this role requires onsite presence Monday - Friday  in the New York office.

As a Workplace Lead, You Will:

• Manage Workplace Operations: Oversee the daily operations of the New York office, including space planning, janitorial services, food and beverage programs, event support, and other essential services.
• Collaborate Across Teams: Partner with cross-functional teams, functional leaders, and executive stakeholders to align the workplace environment with Amplitude’s goals of wellness and productivity.
• Enhance Workplace Experience: Lead initiatives to create engaging, thoughtful workplace experiences that foster community and culture.
• Supervise Vendor Services: Manage vendor relationships and services, ensuring compliance with service level agreements (SLAs) and key performance indicators (KPIs).
• Support Events and Programs: Assist in implementing programs and events for onsite and distributed teams, ensuring inclusivity and alignment with company culture.
• Manage Budget and Reporting: Track and report on budgets related to workplace operations, including opex/capex, accruals, and forecasts in collaboration with Finance.
• Address Safety and Security: Ensure workplace safety, address local security concerns, and communicate updates effectively to employees.

Minimum Qualifications:

• At least 3+ years of experience in workplace operations, facilities management, or related fields.
• Proven ability to take initiative, lead projects, and drive results independently.
• Strong background in providing exceptional customer service and creating positive employee experiences.
• Excellent organizational, multitasking, and communication skills, with attention to detail and accuracy.
• Familiarity with collaboration tools such as Google Suite, Envoy, Zoom, and facilities management applications.
• Ability to be onsite in the New York office Monday - Friday 9am - 5pm with flexibility and occasional on-call support.

Preferred Qualifications:

• Experience with office relocation or capital projects.
• Background in supporting distributed or hybrid teams.
• Demonstrated ability to foster a culture of collaboration and inclusion.

Join us in shaping a workplace that inspires and supports Ampliteers, contributing to Amplitude’s continued growth and success.

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

We care about the well-being of our team: We offer competitive pay and benefits packages that reflect our commitment to the health and well-being of our Ampliteers.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• G2 Customer Reviews: #1 product analytics solution for 13 quarters in a row.
• Business Insider: A top tech company to bet your career on.
• Fast Company: #3 most innovative enterprise company in the world.
• Founded in 2012, Amplitude went public via a direct listing in September 2021 and is now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have offices in New York (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and employees around the world.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

This role is eligible for equity, benefits and other forms of compensation.

Based on legislation in California, the following details are for individuals who will work for Amplitude in New York. Salary range: $85,000-127,000 total target cash (inclusive of bonus or commission)

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.