Senior Solutions Engineer - Central Region

Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniversal, Under Armour, Shopify, and Jersey Mike’s, rely on Amplitude to gain self-service visibility into the entire customer journey. Amplitude guides companies every step of the way as they capture data they can trust, uncover clear insights about customer behavior, and take faster action. When teams understand how people are using their products, they can deliver better product experiences that drive growth. Amplitude is the best-in-class analytics solution for product, data, and marketing teams, ranked #1 in multiple categories in G2’s Winter 2024 Report. Learn how to optimize your digital products and business at amplitude.com.

As an organization, we approach challenges with humility, take ownership of our contributions, and embrace a growth mindset that pushes us to constantly improve ourselves, each other, and the value we bring to customers and partners.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

This role will support the numerous existing customers we already have as well as help us rapidly build the market.  As a Senior Solutions Engineer - Central Region, you will help guide our enterprise prospects and customers in leveraging Amplitude’s platform to create better, stickier, more interesting digital products.  Through the application of our powerful behavioral analytics tool, robust A/B testing system and easy-to-use CDP you will inspire prospects to see a better future that leverages our unified platform.  You’ll have the opportunity to meet with product leaders, data leaders, marketing leaders and more! You will help drive business and technical discoveries and lead winning proof steps to creatively position Amplitude’s value in the context of their business. In short, you’ll be the face of Amplitude to some of the world’s most interesting and innovative businesses.

As a Senior Solutions Engineer, your input and opinions are deeply valued.  You’ll have the opportunity to influence product direction, collaborate with corporate and field marketing, and have a huge impact on our business.

 As a Senior Solutions Engineer, you will: 

• Design and deliver world-class, storytelling-based demos, run pointed discovery sessions and own proofs of value of Amplitude’s solution.
• Couple your product, data and analytics expertise to align Amplitude’s solution with enterprise customer pains.
• Lead conversations with technical teams on topics such as data import, data quality, data governance and reference architecture
• Work closely in your day to day with account executives, product development, engineering and customer success to ensure a seamless buying experience for our prospects
• Advise prospects on their data strategy and growth stack architecture to ensure efficient and high-quality results
• Provide guidance on preferred integration methods to technical stakeholders
• Advise prospects on the kinds of data they should be collecting to produce their desired results
• Scope and lead hands-on evaluations with prospects to inspire them and make them enthusiastic about using the platform. 
• Be an in-house expert in Amplitude’s product and stay up-to-date on product releases and new features, assist in training new SC team hires and hand off well-structured, use-case-based deals to our post sales teams
• Enhance the Amplitude product roadmap forward by sharing product feedback and new requirements from the field back to our product management team
• Travel to customer on-sites to deliver demos and to build strong customer relationships. 

You'll be a great addition to the team if: 

• You have an appetite for learning about the world of product development, digital marketing, behavioral analytics and data science
• You get energized when you give a demo that dazzles and inspires your prospect (and buries your competition)
• You love sharing your winning strategies with the broader sales and solutions consulting community
• You like to build strategies on how to address new markets and verticals
• You get charged up by the idea of working with a high-performing, highly-collaborative, highly-communicative coworkers
• Outstanding presenting skills to both technical and executive audiences, whether impromptu on a whiteboard or using presentations and demos.

At a minimum, you need to have: 

You have 5+ years of enterprise software experience including at least 3 years of pre-sales or solution engineering experience

• You have a clear understanding of the modern growth stack including data, messaging, A/B testing and, of course, analytics.
• You have technical experience in tools using SDKs and APIs
• You have excellent written and verbal communication skills, you are comfortable with public speaking and willing to invest in personal development to help you become a trusted expert in the eyes of our future customers
• Ability to travel up to 40% if needed

Who We Are

The Company: Amplitude is filled with humble, life-long learners who are eager to help one another and the company succeed. Our values of growth mindset, ownership, and humility are core to the way we work: we’re tenacious in the face of challenges, we take the initiative to solve problems that drive our shared success, and we operate from a place of empathy and openness, seeking to understand many points of view. 

The Product: Amplitude is a digital analytics platform—we help companies capture data they can trust, uncover clear insights about customer behavior, and take faster action. This empowers teams to build better product experiences that drive business growth. We’re super proud of what we’ve built and continue to expand: a platform that empowers companies to thrive in the digital era.

Some of our benefit programs include:

• Excellent ​M​edical, ​D​ental and ​V​ision insurance coverages, with 100% employer-paid premiums for employee ​M​edical, ​D​ental,​ ​​​​​​​​Vision on select plans
• Flexible time off, ​p​aid holidays, and more
• Generous stipends to spend on what matters most to you, whether that’s wellness (monthly), commuter transit/parking (monthly), learning and development (quarterly), home office equipment (annual), and much more
• Excellent Parental benefits including​:​ 12-20 weeks of Paid Parental Leave, Carrot Fertility Benefits/Adoption/Surrogacy support, Back-up Child Care support 
• Mental health and wellness benefits including no cost employee access to Modern Health coaching & therapy Sessions and high quality physician office experience via One Medical membership (select U.S. locations only)
• Employee Stock Purchase Program​ (ESPP)​

Other fun facts about Amplitude: 

• We were recognized in the Newsweek Excellence Index 2024.
• Our customers love us! They've said we're the #1 product analytics solution for 15 quarters in a row on G2.
• We're focused on growth. Check us out in Deloitte’s 2023 Technology Fast 500™
• We care A LOT about product innovation. Fast Company called us the #3 most innovative enterprise companies in the world.
• We invest in our people. We offer mentorship programs, management training, and wellness initiatives. 
• We give back to our communities. We give every Ampliteer a charitable giving grant and paid volunteer time off. 
• We were founded in 2012, went public via a direct listing in September 2021, and are now trading under the ticker $AMPL. 
• We’re a global and fast-growing team! We have employees around the world and offices in San Francisco (HQ), New York, Vancouver, Amsterdam, London, Paris, Singapore, and Tokyo.
• Our mascot is the datamonster, who loves to chow down on numbers, charts, and graphs. Nom nom.

Amplitude provides equal employment opportunities (EEO). All applicants are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation.

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We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.