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Workplace Lead

San Francisco, CA

Amplitude is the leading AI analytics platform, helping over 4,300 customers—including Atlassian, Burger King, NBCUniversal, Square, and Under Armour—build better products and digital experiences. With powerful AI Agents embedded across our platform, teams can analyze, test, and optimize user experiences faster than ever. Ranked #1 across multiple categories by G2, Amplitude is the best-in-class solution for product, data, and marketing teams. Learn more at amplitude.com. 

As an organization, we deliver for our customers by living our values. We operate from a place of humility, take ownership of problems and successes, approach challenges with a growth mindset, and put our customers at the center of everything we do.

Amplitude’s Commitment to Diversity Equity & Inclusion (DEI): Amplitude believes that diversity enables the creation of better products, improves the ability to solve complex problems, and drives more powerful solutions. We strive to create an environment of inclusion—one focused on psychological safety, empathy, and human connection—that will allow employees of all backgrounds to thrive.

About the Role & Team

Amplitude is looking for a Workplace Lead to own the day-to-day operations of our San Francisco office and drive exceptional workplace experiences that reflect and amplify our mission, values, and culture. This role is perfect for someone with an entrepreneurial mindset, a sharp eye for detail, and a passion for creating spaces that inspire.

You’ll collaborate cross-functionally, champion hospitality-driven experiences, and ensure our physical environments support connection, productivity, and inclusion. While Amplitude supports a dynamic, hybrid workforce, this role is fully onsite, Monday–Friday, in our San Francisco office.

As a Workplace Lead, you will:

  • Own daily office operations – Maintain a clean, functional, and welcoming workplace experience for employees and visitors alike

  • Curate onsite programs & events – Partner with internal teams to support events and initiatives that bring our culture to life for both in-person and distributed teams

  • Serve as the face of the office – Manage front desk operations including reception, visitor management, shipping/receiving, and badging

  • Maintain facilities excellence – Conduct routine office walkthroughs, submit/manage maintenance tickets, and liaise with building management and vendors (janitorial, F&B, security, etc.)

  • Manage workplace systems – Oversee ticketing tools and respond to ad hoc requests via Slack or other channels

  • Handle workplace logistics – Manage office supplies, room bookings, inventory, and vendor coordination to ensure operational readiness

  • Support budget & compliance – Track and manage workplace budgets while ensuring adherence to safety, security, and health protocols

  • Extend support remotely – Provide light-touch operational support for our Vancouver, B.C. WeWork location

What You’ll Bring

Minimum Qualifications:

  • 2+ years of experience in workplace operations, facilities management, or related roles

  • Self-starter with a bias for action and a knack for solving problems independently

  • Exceptional customer service orientation and ability to create positive, high-touch experiences

  • Strong communication, organizational, and multitasking skills with keen attention to detail

  • Familiarity with tools like Google Workspace, Envoy, Zoom, and facilities/ticketing platforms

  • Availability for onsite support in San Francisco,

  • M–F, 8am–5pm, with occasional after-hours flexibility

Preferred Qualifications:

  • Experience managing office relocations, construction, or capital projects

  • Background supporting hybrid or distributed work environments

  • A passion for fostering inclusive, people-first workplaces

This role is eligible for benefits and other forms of compensation. Based on legislation in California, the following details are for individuals who will work for Amplitude in San Francisco Bay Area of California. Salary range: $90,000 - $136,000 total target cash (inclusive of bonus or commission)

By applying for this job, you acknowledge that Amplitude processes your personal data in accordance with the Amplitude Applicant Privacy Notice.

Staying Safe - Protect Yourself From Recruitment Fraud
We are aware of individuals and entities fraudulently representing themselves as Amplitude recruiters and/or hiring managers. Amplitude will never ask for financial information or payment, or for personal information such as bank account number or social security number during the job application or interview process. Any emails from the Amplitude recruiting team will come from an @amplitude.com email address. You can learn more about how to protect yourself from these types of fraud by referring to this article. Please exercise caution and cease communications if something feels suspicious about your interactions.

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