Back to jobs

Associate Site Reliability Engineer

Bangalore

About Vista Equity Partners

Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem.

Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams.

About Amtech

Amtech is a leading provider of enterprise software solutions for the packaging, printing, and manufacturing industries. Our integrated systems streamline order management, production planning, scheduling, inventory, and business analytics — empowering customers to drive efficiency, reduce costs, and improve operational performance. With a strong commitment to innovation and customer success, Amtech delivers reliable technology backed by deep industry expertise.

With Vista’s investment and strategic guidance, we combine the agility of a growing technology organization with the scale, stability, and career mobility of a global software ecosystem.

Our Employee Value Proposition

At Amtech, our people are our greatest differentiator. We create an environment where you can:

Purpose

Shape the future of manufacturing and supply chain operations by delivering mission-critical enterprise software used by industry-leading organizations.

Growth

Access continuous learning, leadership development, and cross-portfolio opportunities through Vista’s global network — accelerating both technical and managerial career paths.

Culture

Work in a collaborative, transparent, and people-first environment where values, accountability, and integrity guide every decision.

Innovation

Engage with cutting-edge technologies, including AI-driven automation, and contribute to modernizing financial systems and operational processes across the business.

Role Description

Amtech is scaling its Platform Engineering organization in India as our products move to a fully AWS-hosted, multi-tenant SaaS model. Our SRE practice keeps Encore, LabelTraxx, and supporting platforms reliable, observable, and secure across a multi-account AWS estate.

As an Associate Platform Engineer on the SRE track, you will learn reliability engineering by doing it: monitoring production services, executing runbooks, automating routine operations, and participating in incident response alongside senior engineers.

This is an early-career role designed for growth. You will pair with experienced SREs, receive structured mentorship, and build the foundation to progress through Amtech's engineering career ladder.

Key Responsibilities

Monitoring & Reliability

  • Operate and tune monitoring, logging, and alerting for production services using our Open Telemetry-based observability stack (Open Observe, CloudWatch).
  • Track service-level indicators (SLIs) and objectives (SLOs); help maintain reliability dashboards and reports.
  • Assist with root cause analysis after incidents, documenting findings and follow-up actions.

Automation & Operations

  • Automate routine operational tasks with Python or Bash and contribute to Terraform modules under review by senior engineers.
  • Support containerized and serverless workloads on ECS Fargate, EKS, and Lambda.
  • Support CI/CD workflows in GitHub Actions and assist with environment provisioning.
  • Create and maintain runbooks and operational playbooks.

Incident Response

  • Join the on-call rotation with senior backup, responding to PagerDuty alerts and executing documented recovery procedures.
  • Propose improvements that reduce mean time to detection (MTTD) and mean time to recovery (MTTR).

Security & Compliance

  • Apply IAM, secrets management, and least-privilege practices in production environments.
  • Follow Amtech's SOC 2, ISO 27001, and internal security policies, and help maintain audit evidence for the systems you operate.

AI Competency

  • Use AI-assisted engineering tools for scripting, documentation, and troubleshooting with review discipline: never apply unreviewed AI-generated changes to any environment.
  • Verify AI output before use: cross-check against sources, test before running, and understand every line you accept.
  • Follow Amtech's AI acceptable-use and data classification policy; know what data must never enter AI tools.

Collaboration & Learning

  • Learn from senior SREs through paired work, design reviews, and post-incident reviews.
  • Document lessons learned and contribute to internal knowledge bases.

Skills & Qualifications

  • 1-2 years of experience in SRE, DevOps, systems, or cloud engineering (internships and substantial personal or academic projects count).
  • Demonstrated ability to script in Python or Bash and to reason methodically through technical problems.
  • Foundational knowledge of AWS core services (EC2, S3, IAM, VPC) or equivalent cloud fundamentals.
  • Familiarity with Linux administration and basic networking (DNS, HTTP, TCP/IP),Windows server,VMware Infrastructure
  • Exposure to Git-based workflows (GitHub or similar).
  • Strong analytical and troubleshooting instincts; eager to learn from production systems.
  • Safe, effective use of AI assistants (coding copilots, chat tools), including a verification habit before accepting output.
  • Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrated skills.

Preferred Qualifications

  • AWS Certified Cloud Practitioner or Solutions Architect Associate.
  • Exposure to Terraform, Docker, or Kubernetes.
  • Understanding of SLO/SLI concepts and incident management workflows.
  • Experience with monitoring tools (CloudWatch, Prometheus, Grafana, or OpenTelemetry-based stacks).

Why Join Amtech

At Amtech, you will drive meaningful financial impact in a growing enterprise software organization while benefiting from Vista’s world-class ecosystem. You’ll collaborate with talented peers, leverage cross-portfolio learning programs, and help shape the future of Amtech’s financial operations and systems. Build your career with Amtech — backed by the strength, scale, and innovation culture of Vista.                        

 

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Amtech Software’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 07/31/2029

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.