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Director Sales Operations

San Francisco, United States

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

Anaplan is looking for a driven and dynamic DIRECTOR, SALES OPERATIONS to join our AMER Field Sales Operations Organization to help run the day to day operations for one of our fast growing regions. In this role, you will lead and contribute to strategic projects that enhance our sales processes, improve operational efficiency, and drive impactful outcomes across the organization. This position plays a critical role in enabling our sales team to achieve ambitious goals while driving continuous improvement and transformative change.

Key Responsibilities:

Driving Change & Business Outcomes:

  • Analyze current sales operations processes and identify opportunities for optimization and innovation.
  • Implement strategic initiatives to improve sales productivity, forecast accuracy, and pipeline visibility.
  • Partner with sales leadership to develop strategies for scaling operations and achieving revenue targets.
  • Act as a change agent by introducing new tools, technologies, and methodologies to enhance sales performance.

Sales Operations Support:

  • Oversee the design, implementation, and optimization of sales processes, tools, and systems.
  • Provide actionable insights through data analysis, reporting, and dashboards to support decision-making.
  • Ensure seamless communication and alignment across GTM teams.
  • Monitor data accuracy and integrity within CRM and related systems.

Pipeline Performance Management:

  • Regularly monitor and analyze sales pipeline metrics, including lead conversion rates, win rates, deal size, sales velocity, and forecast accuracy and develop actionable insights and reports to inform sales strategies, identify trends, and highlight areas for improvement.
  • Assist in sales forecasting by analyzing pipeline data to predict future revenue streams.
  • Work closely with the sales leadership team to align pipeline performance with quarterly and annual sales targets.
  • Identify potential risks to achieving sales goals and proactively develop mitigation strategies.
  • Collaborate with sales leaders to continuously refine and improve sales processes and methodologies to increase pipeline efficiency and sales conversion.
  • Drive the adoption of best practices across the sales team to ensure consistent and effective pipeline management.

 

Leadership & Collaboration:

  • Foster strong relationships with cross-functional teams to ensure project success and operational alignment.
  • Train and mentor team members on best practices, tools, and methodologies related to sales operations.
  • Act as a trusted advisor to sales leadership, providing insights and recommendations to drive growth.

Ideally, you have helped scale a hypergrowth business past $1B in revenue. You are a detail-oriented operator who is passionate about both the art and science of sales. You know how to define a champion, you get why adoption matters in SaaS, and you take pride in helping your sales team deliver high quality deals that translate into strong customer engagements.  Most importantly, you have strong opinions on the best way to engage with and motivate a sales team, and you will thrive in an entrepreneurial environment that will give you a unique opportunity to prove your ideas out. 

 

Qualifications:

  • 7+ years of relevant sales operations experience in a fast-growing sales organization
  • Experience working with enterprise technology companies. SaaS experience is a preference.
  • Proven skills in sales cadence, sales forecasting, funnel maintenance and reporting.
  • Ability to work with cross functional teams.
  • Proven skills in go-to-market modeling, building territories and setting corresponding goals.
  • Excellent analytical skills with experience overseeing and managing business metrics, productivity and outcomes.
  • Ability to plan manage and deliver multiple concurrent and complex workstreams in a matrixed organization with aggressive timelines.
  • Experience with account and territory planning. (MEDDPICC experience is a plus.)
  • Ability to manage high volumes of work, prioritize multiple high importance responsibilities and be effective in fast-paced work environments.
  • Must have GRIT – guts, reliability, improvement, teamwork
  • Sales and/or sales leadership experience is a plus
  • Project management and leadership experience is a plus


The position will report to the Senior Director of Americas Sales Operations

Base Salary Range:

$181,000 - $244,000 USD

Our Commitment to Diversity, Equity, Inclusion and Belonging 

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

  • Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
  • Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.   

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