Senior Renewal Manager

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together!

Senior Renewal Manager – Paris (Hybrid) - Reporting to the Senior Director, EMEA Renewals 

Our Mission – Be authentic. Think big. Drive impact.  Join Anaplan’s fast-scaling SaaS renewals organization in Paris and lead a strategic high-touch portfolio. Working closely with RenewalsOps, Sales, Customer Success, Legal, and Finance…, you’ll shape renewal strategy, drive retention and expansion, and influence how we preserve long-term customer relationships. This is a high-impact role with executive visibility and global reach. 

Why This Role Matters

• You will be operating at the core intersection of commercial and strategic planning, with strong executive exposure.
• Lead high-value, complex negotiations across customer segments.
• Influence renewal strategy at scale and contribute to shaping Anaplan’s enterprise engagement model.
• Thrive in a high-performance culture grounded in collaboration, integrity, and customer impact. 

Your Impact

• Own renewal cycles from Mid-Market to Enterprise segment.
• Develop and execute data-driven renewal strategies with Sales, Customer Success, Legal, Finance, and Renewals Ops.
• Proactively identify churn risk by engaging with customer sponsors, economic buyers, and the C-suite—not solely relying on adoption signals.
• Secure mutually beneficial agreements through value-based, executive-level negotiations.
• Deliver a rolling 180-day forecast, with visibility up to 365 days for larger, complex contracts.
• Ensure data accuracy and operational rigor across systems including Salesforce, Gainsight and Anaplan.
• Support internal alignment across cross-functional partners by clearly articulating renewal strategy and account posture. 

Your Qualifications

• Ideally a number of years of experience in SaaS renewals, account management, or commercial roles.
• Fluent in French and English; proficiency in Italian or Spanish is a strong advantage.
• A proven track record of overachievement on renewal quotas and KPIs, with consistent performance above target.
• Exceptional negotiation skills, with experience conducting value-based, outcome-driven negotiations at the CXO level.
• Deep customer management experience, including strong emotional intelligence and relationship-building skills.
• Ability to demonstrate a strategic mindset, enabling persuasive, outcome-oriented conversations with key stakeholders.
• Strong understanding of the Anaplan platform and value proposition, and able to communicate it clearly and persuasively.
• Exceptional organizational, operational, and analytical skills—disciplined, proactive, and detail-oriented.
• Excellent verbal and written communication in English and French (TOEIC equivalent level); capable of synthesizing complex messages and influencing across all levels.
• Highly proficient in Salesforce, Gainsight, Excel, and PowerPoint. 

Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB)

We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  

Fraud Recruitment Disclaimer  

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not:  

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.   
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.