Talent Acquisition, Onboarding Specialist

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

• Homeowners have turned to Angi for more than 300 million projects
• 1,000+ home service tasks covered
• 2,800 employees worldwide

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, pros, and employees benefit from more jobs done well. 

For homeowners, our platform is a reliable way to find skilled pros. For pros, we're a reliable business partner who helps them find the winnable work they want, when they want. For employees, we’re an amazing place to call home. We can’t wait to welcome you.

About the team

We’re looking to add a detail-oriented Talent Acquisition, Onboarding Specialist to our team. This person will be responsible for keeping our new hire onboarding process running smoothly and efficiently, all while promoting and maintaining the Angi brand. Our onboarding specialists are the face of the company, so we’re looking for a passionate brand ambassador who can woo candidates, build great relationships, and provide top-notch customer service to everyone we've hired who is preparing to start their career at Angi. The ideal candidate will be customer service focused with the ability to troubleshoot unique and difficult situations that arise.

In addition, the Talent Acquisition, Onboarding Specialist will need to build strong relationships with their teammates. They will directly be supporting the efforts of our full-cycle recruiters in onboarding and hiring a high volume of sales and customer care talent across the US. A calendar wizard who doesn’t sweat working in multiple time zones is a must!

Our team is experienced, fast, and capable. We are passionate about our work and strive to be experts in our field. We love to learn, and will do what we can to teach you, support you, and challenge you. We work hard, but we have a great time while we do. Join us!

What you’ll do

• You'll assist recruiters with collecting candidate offer letters, I9 documentation and other relevant onboarding information.
• This role will be on camera with new hires often, as completing I9s for high-volume hiring efforts is a key responsibility. 
• You'll manage multiple steps in the onboarding process including, but not limited to, submitting & reviewing background checks, sending new hire documentation, and completing the hiring process via UKG.
• You will maintain new hire rosters and communicate information to partners in IT and Facilities for equipment shipping/pick-up, tracking, etc
• You will be responsible for candidate engagement from the time an offer is accepted until a new hire’s first day of training
• You will manage a high volume of emails to & from new employees with questions, concerns, and onboarding updates.
• You will assist the TA Operations team with various projects throughout the year including, but not limited to, Employee Referral Program, Recruitment Marketing, UKG, Greenhouse, Audits

In this role, you will need:

• At least 2 year of full-cycle recruiting or employee onboarding experience, preferred
• At least 2 years experience processing Form I-9 documentation, required 
• May have prior experience utilizing an applicant tracking system, preferably Greenhouse or Ashby
• Experience with UKG is preferred
• Extreme attention to detail and AMAZING time management skills
• Desire to work as part of a larger team- collaboration and relationship building comes second nature to you
• Excellent verbal and written communication skills, which encompasses solid grammar skills, excellent listening skills, and the ability to communicate effectively through phone, in-person, and electronic communication.
• A solutions-oriented mentality, with a professional, positive, energetic attitude and a desire to go above and beyond for the betterment of the team and think out of the box when solutions are not obvious
• The ability to handle and prioritize multiple concurrent projects and the ability to adapt and learn on the fly to keep up with the lightning speed of our environment
• Excellent customer service skills with patience & an obsession for the candidate experience
• Strong organizational skills, your peers may describe you as the most organized of the group! 

Compensation & Benefits:

• This role is non-exempt. The target annual compensation band for this position ranges $50,000-$65,000, commensurate with experience and performance. Compensation may vary based on factors such as cost of living.
• This position will be eligible for an annual bonus
• Company equity program
• Full medical, dental, vision package to fit your needs
• Competitive paid-time-off & policy
• Pet discount plans & retirement plan with company match (401K)
• Technical equipment (i.e. laptop) provided

Where you’ll work:

• This is a remote position and the ideal candidate will permanently reside in one of the following states: Arizona, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Massachusetts, Michigan, Missouri, Nebraska, New Jersey, New York, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas or Washington.
• Angi currently has an office in the following city/states, 1) Denver, CO, 2) Indianapolis, IN and 3) New York City, NY, which are available for use if you reside near these locations.
• We have a 'camera on' culture for virtual meetings. Team members must utilize all company provided equipment, including the webcam, for all team communications.
• Must have private, distraction-free workspace

We value diversity

We know that the best ideas come from teams where diverse points of view uncover new solutions to hard problems. We welcome and value individuals who bring diverse life experiences, educational backgrounds, cultures, and work experiences. 

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Our hiring process may utilize artificial intelligence (AI) tools to assist in candidate screening and assessment. Our AI tools are designed to complement, not replace, human decision-making.

This job post is scheduled to close on May 15. This is not the timeline by which we expect to fill the role, rather when we expect to limit new applications.