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Senior Live Operations Specialist (Contract)

What’s AniLive?

We develop and operate AniLive, a mobile streaming app specifically designed for virtual streamers and their fans in English-speaking countries.

On this platform, streamers can become "AniLivers" with their own avatars, allowing them to start streaming from "anytime, anywhere" and earn income. As viewers, the vertical streaming experience on AniLive enables them to enjoy communication with their favorite AniLivers from a close distance, experiencing a new level of engagement including various gift animations.

With the release of AniLive, our company aims to revolutionize the virtual streaming industry and bring more fun to the global anime/VTuber community!

Position Summary

We are seeking a passionate Live Operations Specialist who loves VTubers, anime, and games. This role is crucial in creating the most exciting streamer and viewer experience, especially in-app content strategy, event planning, monetization, and data analysis.

What you will do

  • Daily Operations & Event Management: Oversee daily live operations and manage in-app events, promotions, and content to enhance user engagement and retention.

  • Performance Monitoring & Data Analysis: Monitor live event performance, analyze data to identify trends, and provide actionable insights for future improvements.

  • User & Community Engagement: Gather user feedback, monitor community channels, and collaborate with teams to address concerns and enhance the user experience.

  • Cross-functional Collaboration & Continuous Improvement: Work closely with various divisions such as product, community, Partnerships divisions, to ensure smooth implementation of live ops strategies while staying updated on industry trends to drive continuous improvement.

What you will bring

  • Passion for the Japanese entertainment industry — anime, manga, gaming, VTubing... you must be an otaku! 
  • 3+ years experience in project management within the streaming + gaming industry, as well as event planning for online and offline events
  • 1+ year experience in leading a team
  • Business level English is required
  • Quantitative and analytical skills with an emphasis on metrics-driven experience
  • Experience using Notion, GSuite, Microsoft Office, Slack, and Zoom

Bonus Points

  • Work experience at startups and rapids growing companies
  • Experience as a product manager in ToC global services
  • Deep understanding of monetization and event design, as well as engagement drivers in live service games or live-streaming apps
  • Experience in a similar role with free-to-play mobile games or live-streaming apps within the Japanese or Chinese gaming industry
  • Business level Japanese 

Perks

  • Fully remote work environment
  • Flexible and adaptable to various scenarios
  • Company off-sites 2x a year held in Japan

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