Data Operations Analyst

We’re Antenna, a data and analytics startup that aims to expand knowledge of subscriber behavior so brands can entertain, inspire, and empower the world. We provide industry and competitive benchmarks across key metrics so our customers can know ‘what good looks like’, market intelligence so they can learn how to build a best-in-class business, and insights to inform their strategic decisions making. Antenna is the market standard for subscription analytics.

At Antenna, the Data Operations team ensures accurate and timely deliver of data to internal stakeholders and our customers. In addition, the Data Operations team regularly maintains and enhances all of our data solutions, and thus sits at the center of our diverse cross-functional team. At the moment, we do not have open roles in the Customer Success team, but we welcome the opportunity to connect with candidates. 

The Data Operations teams covers a variety of responsibilities, including but not limited to:

• Leverage our complex data pipeline to design data solutions that ensure accurate, and timely delivery of data to internal and external stakeholders
• Own the QA process of Antenna data ensuring we consistently deliver reliable and accurate data
• Develop QA efficiencies across the data pipeline to ensure predictable, accurate, and timely delivery of data to both internal and external stakeholders. 
• Proactively collaborate with the commercial team, as well as our customers, to identify opportunities for Antenna data to drive high impact strategic decisions
• Partner with our commercial team to understand how our customers are using our data to inform critical business decisions – and design and build high-quality data solutions that allow them to do that with zero friction.
• Ensure product updates are shipped rapidly and in full alignment with technical and commercial teams.

All members of the Data Operations team are:

• Experts in SQL, Microsoft Excel, and business intelligence tools (eg. Looker, Redash)
• Ability to organize and analyze large amounts of data with great attention to detail and accuracy 
• Strong critical thinking and analysis fundamentals, and passionate about applying them to solve complex, open-ended problems
• Proven track record of collaborating with internal and external stakeholders to improve operational processes, prioritizing customer needs
• Communicate complex technical analyses with ease, and value actionable feedback and respectful candor
• Self-starter with the capacity to deliver on multiple initiatives, prioritize time and resources, and meet deadlines in a fast-paced startup environment
• Advanced English proficiency (B2-C1) Please submit a resume in English language in the application. 

About Antenna

Antenna is the leading provider of data and analytics for the U.S. Subscription Economy. Our standardized metrics, competitive benchmarks, syndicated insights, and market intelligence are used by some of the most trusted brands across media and entertainment sectors to better understand subscriber behavior and successfully navigate the rapidly changing consumer subscription landscape.

Founded in 2019 by Jonathan Carson, a successful serial entrepreneur with deep roots in data and analytics, and Rameez Tase, a seasoned executive in media and analytics, Antenna’s mission is supported by top investors with global expertise in media and technology: Raine Ventures, BDMI, UTA Ventures, and many more. Antenna is powered by a dedicated group of individuals who are intellectually curious, passionate about service, and committed to supporting the needs of Antenna clients and each other every day. As a small remote-first team, Antenna team members have the opportunity to work alongside senior leaders and professionally grow with an early-stage team. 

https://www.antenna.live/