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Global Onboarding Program Manager

San Francisco, CA

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

As Anthropic scales rapidly, we're seeking a Global Onboarding Program Manager to ensure every new "Ant" deeply understands and embodies our mission, culture, and values from day one. This role is critical to translating what makes Anthropic unique—our approach to AI safety and our cultural principles—into experiences that inspire new hires to carry these forward into their work.

You'll run our bi-weekly 2-day onboarding program end-to-end while orchestrating across recruiting, workplace, people services, IT, hiring managers, and team-specific onboarding leads. As we expand globally, you'll shape how we deliver exceptional onboarding experiences across distributed offices—whether through centralized programs or tailored regional approaches that maintain our core identity while honoring local contexts.

Responsibilities:

  • Own the full onboarding lifecycle: Facilitate live sessions, coordinate logistics, and ensure seamless execution of our 2-day program for new hire cohorts
  • Measure and optimize program impact: In partnership with People Services, design and implement measurement frameworks to track onboarding effectiveness across leading indicators (engagement, knowledge retention, connection building) and lagging indicators (30/60/90-day retention, time-to-productivity, manager satisfaction scores)
  • Build cross-functional partnerships: Collaborate with technical, operational, and people-focused teams to translate diverse needs into cohesive onboarding experiences
  • Drive strategic evolution: Anticipate how onboarding must adapt as we scale, shift business priorities, and expand globally—building contingency plans for variable class sizes and changing requirements
  • Execute with precision: Manage every detail from room setup and AV timing to lunch coordination, buddy assignments, and follow-up workflows
  • Facilitate with energy: Lead training sessions that leave new hires energized and excited about their Anthropic journey
  • Think 6+ months ahead: Stay attuned to business changes, expansion plans, and visa considerations that impact program design

You might be a good fit if you:

  • Have proven operational excellence: You've successfully managed complex, multi-stakeholder programs in fast-moving environments
  • Are obsessively detail-oriented: You catch typos others miss, think in contingency plans, and nothing falls through the cracks on your watch
  • Excel at cross-functional collaboration: You naturally translate between engineering, sales, operations, and executive stakeholders, making everyone feel heard and aligned
  • Think strategically about scale: You've navigated hyper-growth environments and understand how to build programs that flex with business needs
  • Bring infectious energy: Your enthusiasm is contagious, and you genuinely enjoy creating memorable experiences for others
  • Operate with humble curiosity: You approach challenges with a generous spirit, always seeking to understand before being understood

Strong candidates may also have:

  • Background in global program management, including navigating visa and regional considerations
  • Expertise in both centralized and decentralized onboarding models
  • Experience partnering with executive leadership on program vision and strategy

The expected salary range for this position is:

Annual Salary:

$170,000 - $230,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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