Back to jobs
tags.new

Head of Product Communications

New York City, NY; San Francisco, CA | New York City, NY

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the role

Anthropic is seeking an exceptional Head of Product Communications to define and drive our product communications strategy across three critical audiences: enterprise customers, developers and startups, and consumer power users. In this role, you will build and lead a Product Communications team, partnering closely with the Head of External Communications, as well as the marketing and product leadership to develop differentiated messaging, campaigns, and programs that establish Anthropic as the AI partner of choice.

You will lead product launches, feature announcements, and ongoing product narratives while translating complex AI capabilities into compelling stories that resonate across internet culture, from AI enthusiasts to sophisticated technical audiences and major enterprise clients. As AI becomes increasingly integrated into how people work and create, you'll help leverage product communications as a vehicle for demonstrating Claude's value across diverse use cases and user communities. The ideal candidate combines deep product comms expertise with technical fluency and an intuitive understanding of how different audiences discover, evaluate, and adopt AI tools.

We're looking for a high-energy, strategic leader who can develop a holistic approach that recognizes the distinct needs of enterprise buyers, developer communities, and power users, demonstrating deep understanding of both traditional enterprise and consumer channels and emerging platforms where technical audiences engage with AI innovation.

Responsibilities:

  • Build and lead a Product Communications team responsible for enterprise, developer/startup, and consumer power user audiences
  • Partner with product leadership to define a relevant, differentiated product communications strategy rooted in deep understanding of user needs and competitive positioning
  • Translate strategy into break-through product launches, feature campaigns, and narratives that drive adoption and establish Claude as essential infrastructure for AI work
  • Lead cross-functional product launch communications, coordinating messaging across PR, marketing, sales, and developer relations
  • Develop enterprise communications that help C-suite leaders and technical buyers understand Claude's capabilities, safety considerations, and business value
  • Drive developer and startup community engagement through technical communications, documentation narratives, and developer-focused storytelling
  • Champion power user narratives that showcase how sophisticated individual users unlock Claude's full potential
  • Create messaging frameworks and content strategies that work across technical and non-technical stakeholders
  • Coach product leaders and subject matter experts on external communications

You may be a good fit if you:

  • Have 15+ years leading product, enterprise or consumer communications at technology companies or other leading brands, with 5+ years managing teams
  • Have experience building product communications functions and strategies from the ground up
  • Can fluently translate complex technical concepts for enterprise buyers, developers, and consumer audiences
  • Possess truly stellar written and verbal communication skills across business and technical contexts
  • Are high agency and low ego
  • Have deep understanding of both traditional product marketing channels and how technical communities discover and evaluate tools
  • Display strong operational capabilities and can move from strategy to execution seamlessly
  • Are self-driven with a bias to action
  • Show excellent judgment in navigating product messaging in the rapidly evolving AI landscape
  • Maintain epistemic humility while making informed decisions about product positioning
  • Bring an open and curious mindset to deeply understand AI capabilities, limitations, and use cases

The expected salary range for this position is:

Annual Salary:

$400,000 - $400,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

Create a Job Alert

Interested in building your career at Anthropic? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV*

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

How do you pronounce your name?

Please ensure to provide either your LinkedIn profile or Resume, we require at least one of the two. 

Select...
Select...

We believe that AI will have a transformative impact on the world, and we’re seeking exceptional candidates who collaborate thoughtfully with Claude to realize this vision. At the same time, we want to understand your unique skills, expertise, and perspective through our hiring process. We invite you to review our AI partnership guidelines for candidates and confirm your understanding by selecting “Yes.”

Why do you want to work at Anthropic? (We value this response highly - great answers are often 200-400 words.)

Select...
Select...
Select...
Select...

Add a cover letter or anything else you want to share.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Anthropic’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.