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Technical Writer: Documentation Polish & Information Architecture (Contract)

San Francisco, CA

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Overview

Anthropic is seeking a detail-oriented Technical Writer to join our team on a contract basis to help elevate the quality and usability of our developer documentation. You'll be the person who makes sure our docs actually work for users—that they're clear, well-organized, and genuinely helpful. You'll hunt down confusing explanations, untangle messy information architecture, ensure consistency across our docs ecosystem, and transform "technically correct but hard to understand" content into documentation that developers actually enjoy using. This role is perfect for someone who loves the craft of clear communication and gets satisfaction from seeing content improve through thoughtful editing and reorganization.

Key responsibilities:

  • Review and rewrite existing documentation to improve clarity, readability, and user comprehension
  • Identify and fix information architecture issues—reorganizing content so users can actually find what they need
  • Establish and maintain consistency in voice, style, and formatting across our documentation
  • Create and refine our style guide, templates, and documentation standards
  • Work through documentation backlogs to polish and update existing content
  • Conduct content audits to identify gaps, redundancies, and opportunities for improvement
  • Collaborate with technical writers and engineers to understand technical concepts well enough to explain them more clearly
  • Gather user feedback and identify patterns in where documentation falls short

You may be a good fit if you have:

  • 2-4 years of technical writing or content editing experience, ideally in developer-facing environments
  • A strong editorial eye and genuine passion for clear, user-centered writing
  • Experience with information architecture principles and content organization strategies
  • Comfort working with technical material (you don't need to code, but you should be able to understand and clarify technical concepts)
  • Familiarity with documentation tools like Markdown, Git, and content management systems
  • Strong attention to detail and consistency
  • The ability to work independently and manage your own priorities
  • A collaborative approach and willingness to work with subject matter experts

Strong candidates may also have:

  • Experience with API or developer documentation
  • Some hands-on experience with code (even basic Python or JavaScript helps, but not required)
  • Background in UX writing, content design, or information architecture
  • Familiarity with documentation site generators and static site tools
  • Experience conducting documentation usability testing or content audits
  • Knowledge of accessibility best practices for documentation

What you can expect:

  • Meaningful impact—your work will directly improve how thousands of developers experience our documentation
  • Collaboration with world-class researchers and engineers who genuinely care about documentation quality
  • Opportunities to deepen your technical writing skills and learn about cutting-edge AI technology through hands-on work
  • Exposure to diverse documentation challenges across APIs, developer tools, and technical products
  • A supportive team environment where questions and knowledge-sharing are encouraged
  • Competitive compensation
  • Remote work options available

This is a 6 month contract position with the possibility of extension based on project needs and performance.

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.

Annual Salary:

$156,000 - $208,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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