About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Administrative Business Partner Program Manager

About the role

Anthropic is seeking an experienced Administrative Business Partner Program Manager to support and develop our Administrative Business Partner team while driving strategic operational initiatives. In this pivotal role, you will manage a team of ABPs who support our senior leaders, ensuring they have the administrative excellence needed to achieve their goals. You'll also be responsible for supporting programs that enhance the effectiveness of leadership support across the organization.

As a people-first leader, you'll spend approximately 60% of your time coaching, developing, and supporting your team of Administrative Business Partners, while dedicating 40% to program management initiatives that elevate administrative operations company-wide. You'll be a key partner in building a world-class administrative function that enables Anthropic's mission.  You will report into the Administrative Business Partner Team Manager under the People Team. 

Responsibilities

People Management (60%)

• Lead, mentor, and develop a team of 6-8 Administrative Business Partners supporting senior leaders across multiple functions

• Conduct regular 1:1s with direct reports, providing coaching, feedback, and career development guidance

• Serve as the designated floater ABP for short to mid term coverage needs.

• Manage performance evaluations, goal setting, and partner in professional development planning for the ABP team

• Foster a culture of excellence, collaboration, and continuous improvement within the administrative team

• Partner with recruiting to hire exceptional administrative talent as the organization grows

• Facilitate knowledge sharing and best practices across the ABP team through regular team meetings and training sessions in partnership with the Admin Team Manager.

• Build strong relationships with supported executives to understand their needs and ensure ABP alignment

• Work with the Administration Business Partner Team Manager and ABP Leads to conduct talent planning and to ensure appropriate coverage and workload distribution across the team.

Program Management (40%)

• Design and implement standardized processes and best practices for administrative support across the organization

• Develop and maintain comprehensive documentation, including administrative playbooks, onboarding materials, and standard operating procedures

• Lead cross-functional initiatives to improve administrative efficiency, such as implementing new tools, systems, or workflows

• Partner with other operational teams (Facilities, IT, People Ops) to ensure seamless coordination of administrative services

• Create and oversee administrative training programs to continuously upskill the team in partnership with the Team Manager and ABP Leads.

• Drive process improvements based on feedback from stakeholders and team members

You may be a good fit if you

• Have 8+ years of experience in administrative support or operations roles, with at least 3 years of people management experience

• Have proven experience managing and developing high-performing administrative teams in fast-paced environments

• Possess exceptional organizational skills with the ability to prioritize multiple competing demands while maintaining high attention to detail

• Are an excellent communicator who can build relationships and influence at all levels of the organization

• Have demonstrated success in process improvement and program management

• Thrive in ambiguous, fast-changing environments and can bring structure to chaos

• Are passionate about developing others and creating opportunities for growth

• Have experience supporting C-level executives or senior leadership teams

• Can handle sensitive and confidential information with the utmost discretion

• Are proficient with modern productivity tools and eager to learn new technologies

Strong candidates may also

• Have experience in high-growth technology companies or startups

• Have managed distributed or hybrid administrative teams

• Have implemented administrative operations at scale (50+ supported executives)

• Possess project management certification or formal training

• Have experience with change management and organizational development

• Have a strong interest in AI and Anthropic's mission to build safe, beneficial AI systems

• Have experience with international administrative support and cultural awareness

Role Specific Location Policy: 

• Currently, we expect all staff to be in our office at least 25% of the time. For this role specifically, we are expecting at least 3+ days a week in our San Francisco office.

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process