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Workplace Experience Coordinator

San Francisco, CA | New York City, NY

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role:

We are seeking an experienced Workplace Experience Coordinator to join our Workplace team and build a world-class employee enrichment program that enhances connection, growth, and wellbeing across our global organization. This role combines strategic program development with hands-on operational leadership—you'll design and implement comprehensive enrichment initiatives that bring our team together while also managing the day-to-day operations of our San Francisco headquarters amenity center.

As Workplace Experience Coordinator, you'll be the architect of Anthropic's employee enrichment strategy, creating meaningful experiences that foster community, support professional development, and enhance quality of life for our team members worldwide. From speaker series and wellness programs to cultural celebrations and learning opportunities, you'll build programming that reflects our values and strengthens our mission-driven culture. Additionally, you'll ensure our San Francisco amenity center operates seamlessly, providing exceptional workplace services that support our team's daily needs.

This is a unique opportunity to shape how we invest in our people as we scale globally. You'll have significant autonomy to build programming from the ground up while ensuring operational excellence in our physical workspace.

Responsibilities:

Global Employee Enrichment Programming (Primary Focus)

  • Design, develop, and implement a comprehensive global employee enrichment program that becomes a cornerstone of the Anthropic employee experience
  • Create engaging programming across multiple pillars:
    • Professional Development: Workshops, skill-building sessions, mentorship opportunities, and career growth initiatives
    • Wellness & Wellbeing: Fitness classes, mindfulness programs, mental health resources, and holistic wellness activities
    • Social Connection: Team-building events, affinity groups, social gatherings, and community-building experiences
    • Cultural & Intellectual Enrichment: Speaker series, book clubs, learning circles, museum visits, and arts experiences
    • Mission Alignment: Programs that deepen understanding of AI safety and Anthropic's work
  • Build scalable programming that serves employees across all locations, with thoughtful integration of in-person, virtual, and hybrid formats
  • Develop signature programs and recurring events that become anticipated highlights of the employee experience
  • Partner closely with People, DEI, Learning & Development, and leadership teams to align enrichment initiatives with organizational priorities
  • Curate and manage relationships with external partners including speakers, instructors, wellness providers, cultural institutions, and experience vendors
  • Create compelling communication strategies to promote programs, drive participation, and build excitement
  • Establish feedback loops and measurement frameworks to continuously assess impact and iterate on programming
  • Manage enrichment program budget, ensuring strategic investment and strong ROI
  • Pilot innovative programming ideas and scale successful initiatives across the organization
  • Amenity Center Management (San Francisco HQ)
  • Oversee daily operations of the amenity center, ensuring a welcoming, well-maintained environment that enhances the employee experience
  • Coordinate with vendors and service providers to maintain high-quality amenities including fitness facilities, wellness rooms, collaboration spaces, and employee services
  • Manage procurement, inventory, and equipment needs for amenity spaces
  • Ensure spaces are clean, functional, and optimized for employee use
  • Oversee ticketing system (Jira) for amenity-related requests and service issues
  • Monitor utilization and gather feedback to continuously improve amenity offerings
  • Ensure compliance with safety regulations and health requirements

Metrics, Budget Management & Reporting

  • Establish and manage budgets for enrichment programming and amenity center operations, with enrichment programming representing the larger investment
  • Develop comprehensive metrics framework including participation rates, satisfaction scores, engagement trends, retention impact, and program ROI
  • Provide regular reporting and strategic insights to leadership on program impact and opportunities
  • Use data to inform programming decisions, optimize resource allocation, and demonstrate value

Culture Building & Community Leadership

  • Serve as a culture champion, creating experiences that bring Anthropic's mission and values to life
  • Foster belonging and connection among employees at all levels and across all locations
  • Create moments that celebrate achievements, recognize contributions, and strengthen relationships
  • Build community that supports the wellbeing of people doing challenging, important work

What We're Looking For:

Required Qualifications

  • 5+ years of experience in employee engagement, workplace experience, program management, community building, or related fields
  • Proven track record of designing and executing successful employee programs, events, and enrichment initiatives from concept to completion
  • Strong creative vision combined with operational excellence—able to dream big and execute flawlessly
  • Experience building programs for distributed or global teams with thoughtful consideration for inclusivity and accessibility
  • Exceptional project management skills with ability to manage multiple complex initiatives simultaneously
  • Demonstrated ability to establish metrics, measure impact, and use data to drive program strategy
  • Outstanding communication skills and ability to engage and inspire employees at all levels
  • Experience managing budgets with strong financial acumen and ability to optimize investment
  • Skilled at building relationships with vendors, partners, and service providers
  • Proficiency with project management and ticketing systems (Jira experience preferred)

Preferred Qualifications

  • Experience building enrichment or engagement programs in fast-growing technology companies, startups, or mission-driven organizations
  • Background in event production, hospitality, community management, or employee experience design
  • Deep knowledge of employee engagement best practices, wellness trends, and professional development methodologies
  • Experience with virtual event platforms and creating compelling hybrid experiences
  • Established network of speakers, facilitators, wellness providers, and cultural partners
  • Understanding of the unique needs of researchers, engineers, and knowledge workers
  • Certification in event planning, employee engagement, wellness, or related fields
  • Experience working in environments where mission and impact are central to culture

Personal Attributes

  • Are passionate about creating experiences that enhance wellbeing, foster growth, and bring people together in meaningful ways
  • Have exceptional creative vision and can imagine programming that surprises, delights, and adds value to employees' lives
  • Are highly organized and detail-oriented while remaining flexible and adaptable to changing needs
  • Thrive in ambiguity and excel at building programs and structure where none exist
  • Possess genuine care for people and deep commitment to employee experience and satisfaction
  • Are proactive and entrepreneurial, always seeking opportunities to elevate and innovate
  • Communicate with warmth, clarity, and authenticity, embodying Anthropic's values of high trust and low ego
  • Understand that supporting people's holistic wellbeing enables them to do their best, most important work
  • Care deeply about Anthropic's mission and want to contribute to AI safety through exceptional people support

The expected base compensation for this position is below. Our total compensation package for full-time employees includes equity, benefits, and may include incentive compensation.

Annual Salary:

$185,000 - $185,000 USD

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy:
Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process

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