Crisis Management Specialist

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

About the Role

We are seeking a Crisis Management Specialist to join Anthropic's Global Safety, Intelligence, and Security (GSIS) team. In this role, you will be responsible for designing, building, and operationalizing Anthropic's enterprise crisis management program—equipping the company to prevent, prepare for, respond to, and recover from crises that could impact our people, operations, or mission.

This role sits at the intersection of emergency management, organizational resilience, and executive communication. You will lead crisis exercises and real-world activations, develop scalable response plans and playbooks, and build the capabilities of cross-functional teams to respond effectively under pressure. You will be a visible, trusted partner across the organization—known for your steady judgment, clear communication, and relentless focus on continuous improvement.

This is an individual contributor role with significant program ownership and the opportunity to help shape a function that is foundational to Anthropic's long-term resilience. As Anthropic scales globally, the stakes and complexity of our crisis management needs are growing—and this role is critical to meeting that challenge.

Responsibilities

• Design, develop, and maintain Anthropic's crisis management program, including response plans, playbooks, protocols, and governance structures aligned with industry frameworks (NIMS/ICS, ISO 22301)
• Plan and facilitate crisis exercises and tabletop simulations of increasing complexity to test plans, build team capabilities, and identify improvement opportunities across GSIS and cross-functional partners
• Serve as Incident Commander or direct support to the Incident Commander during crisis activations, providing leadership and coordination across response teams in real time
• Develop and deliver crisis readiness training for GSIS team members, executive stakeholders, and cross-functional response partners
• Lead after-action reviews following exercises and real-world incidents; track corrective actions to completion and incorporate lessons learned into future planning
• Collaborate with Legal, People, Communications, IT Security, and Facilities to build coordinated, cross-functional crisis response capabilities
• Support broader business continuity and resilience initiatives, including business impact analyses and threat/hazard assessments
• Monitor the threat environment for developments relevant to Anthropic's operations and advise leadership on emerging risks

You may be a good fit if you:

• Have 8+ years of professional experience in crisis management, emergency management, or incident response
• Have demonstrated experience as an Incident Commander, including leading cross-functional response teams in high-stress, rapidly evolving situations
• Hold a bachelor's degree or higher in Emergency Management, Risk Management, Business Administration, or equivalent practical experience
• Have designed and facilitated crisis exercises at multiple levels of complexity, with the ability to build realistic, instructive scenarios
• Possess exceptional written and verbal communication skills, including experience developing and delivering executive briefings during active incidents
• Can manage multiple active workstreams simultaneously under time pressure with minimal oversight
• Thrive in fast-moving, ambiguous environments and bring a continuous improvement mindset to everything you build
• Are available for on-call support and can work flexible hours, including nights and weekends, during crisis events

Strong candidates may also have:

• Familiarity with NIMS/ICS and experience applying those frameworks in a corporate or hybrid environment
• Experience in the technology sector, particularly supporting crisis management for cloud-native or AI-driven organizations
• Professional certifications such as CEM, CBCP, MBCI, or equivalent
• Knowledge of ISO 22301 and other relevant resilience standards and frameworks
• Experience with crisis management platforms and mass notification tools (e.g., Everbridge, Veoci, OnSolve)
• Background developing crisis communications strategies and stakeholder messaging frameworks

Deadline to apply: None. Applications will be received on a rolling basis.

Logistics

Education requirements: We require at least a Bachelor's degree in a related field or equivalent experience.

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process