Head of Logistics

About Anthropic

Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.

Infrastructure Expansion holds the majority of Anthropic's deployed capital assets and moves them through a global network of warehouses, integrators, and field sites. The freight ranges from a tray of optics to a generator on a lowboy; one lost shipment cascades into a slipped site.

You'll build and lead this function. The job has four centers of gravity: process and SOP engineering so a thousand contractors execute the same way at every site; warehousing and inventory management, including being the business owner for the asset‑lifecycle platform our software team is building; shipping and logistics ops for high‑value equipment with real chain‑of‑custody and security; and heavy/oversized material movement — generators, switchgear, integrated racks — from factory to pad. You're building the team and the playbook, and you're measured on whether the right thing shows up at the right dock, on time, intact, every time.

What you'll do

• Own process and SOP engineering. Author the procedures that govern receiving, inspection, kitting, integration, ship‑out, install, and RMA — and the QA/audit loop that proves they're being followed. Turn field incidents into process changes, not memos.

• Run warehousing and inventory. Stand up the warehouse network (3PL vs. in‑house), the sparing model that keeps every PoP inside its replacement SLA, and cycle‑count/reconciliation discipline that keeps book and floor in agreement.

• Be the business owner for the asset‑lifecycle platform. Partner with the Core Services software team building our inventory/ALM system — define the data model, state machine, and EDI/WMS integrations it needs; you decide what "correct inventory" means, they make the system enforce it.

• Own high‑value shipping operations. Carrier selection and management, lane risk assessment, GPS/tamper traceability, named handoff owners, insurance and claims — so when something goes missing we know where, when, and who before it costs us a site date.

• Own heavy and oversized logistics. Generators, switchgear, fully‑integrated racks: route surveys, permits, rigging and crane coordination, shock/vibe acceptance criteria, and the site‑receiving plan on the other end.

• Run trade compliance and reverse logistics. ECCN/ITAR classification and licensing across jurisdictions; RMA, repair/refurb, decommission and disposition.

• Build the team. Hire and lead warehouse ops, logistics coordinators, process/QA engineers, and trade compliance. This is a build‑the‑function role.

You may be a good fit if you

• Have run global hardware logistics at hyperscaler, large OEM/ODM, telecom, or energy‑infra scale — multi‑site warehouse network, 3PL management, high‑value and oversized freight.

• Have personally written the SOPs and the QA system for a hardware operation, and have the scar tissue from the time the SOP existed but nobody followed it.

• Have been the business‑side owner of a WMS / inventory / asset‑lifecycle system — defined requirements, drove the integration, owned data quality.

• Have moved heavy equipment (generators, transformers, skids, prefab modules) including permits, rigging, and site receiving — not just parcel and LTL.

• Have stood up a function from near‑zero: picked the systems, wrote the processes, hired the team, owned the number.

• Are fluent in trade compliance for dual‑use electronics across NA/EU/APAC.

• Are equally comfortable in a vendor QBR, a software requirements review, and on a loading dock.

Nice to have

• Network/optical hardware specifically — line systems, pluggables, chassis — and the failure/sparing math that goes with it.

• Secure‑logistics or high‑theft‑lane experience (semiconductor, pharma, defense, precious metals).

• Central integration / rack‑build line experience, including shock/vibe qualification.

• Supply‑chain analytics or cost‑attribution background.

Logistics

Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience

Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience

Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position

Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices.

Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this.

We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed.  Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team.

Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings.

How we're different

We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills.

The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences.

Come work with us!

Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.