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Senior Site Reliability Engineer (f/m/d)

www.apaleo.com

We are Apaleo!

Apaleo's API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of apps to streamline operations, enhance the guest journey and maximize revenue.

Our platform consists of 35+ microservices that communicate mainly via Kafka. We also use bleeding edge technologies: .NET, Amazon SQS, PostgreSQL, Terraform, DataDog, Docker, and deployment ECS.

At Apaleo, you will work on building a great product and see it in action, helping customers all over the world to have the best digital environment that fits their needs.

Are you up for the challenge? We’re looking for a Senior Site Reliability Engineer (f/m/d) to join our team!

What You’ll Be Up To:

  • Run the production environment by monitoring availability and taking a holistic view of system health;
  • Participating in the on-call rotations;
  • Measure and optimising system performance, as well as improving the monitoring system with an eye toward pushing our capabilities forward in order to run Apaleo in a cloud environment at scale;
  • Improve reliability, quality, and time-to-market of our suite of software solutions by driving best practices for monitoring, alerting, and incident management company-wide;
  • Build software and systems to manage platform infrastructure and provide primary operational support to the infrastructure that underpins Apaleo's SaaS product;
  • Identify, respond to and collaborate with the team to resolve production and customer issues and incidents;
  • Balance feature development speed and reliability with well-defined service-level objectives;
  • Gather and analyze metrics from operating systems as well as applications to assist in performance tuning and fault finding.

Your Skills:

  • Over 5 years of experience as a Site Reliability Engineer, with a proven track record of tackling complex challenges and working with robust SaaS/PaaS products;
  • You regularly use at least one programming language and are ideally familiar with C# and .Net; 
  • A proactive approach to identifying problems, performance bottlenecks, and areas for improvement;
  • Experience in running distributed systems built on top of Kafka, PostgreSQL, AWS S3, AWS SQS, AWS SNS;
  • Experience operating highly available distributed systems at scale, as well as building and deploying software in a SaaS environment;
  • Experience with technologies we use: Terraform, Docker (virtualization), ECS, DataDog, AWS.
  • Ability to analyze and troubleshoot complex issues related to cloud infrastructure;
  • Excellent communication skills with the ability to work independently and in a team.

We offer:

  • A diverse team of motivated and international experts from various disciplines and backgrounds;
  • Flexible structure with a flat hierarchy;
  • A key role in one of the most promising international start-ups in the hospitality industry, located in the heart of Munich;
  • Fair compensation with a transparent peer review and career progression plan;
  • Flexible hours and free choice of work location;
  • Team events: dinners, meet-ups, Oktoberfest;
  • 30 vacation days per year;
  • Free public transportation inside the city of Munich.

What You Will Get From Us:

At Apaleo, you will join a thriving work environment, a start-up in the hotel industry located in Munich, with an international team. You will be a part of an exciting, open, and agile team, where your voice matters and has a company-wide impact. We create a highly attractive product that enables us to see the inspiring materialised end result. We are committed to building a diverse and inclusive environment for everybody: our team is composed of more than 20 nationalities, with different backgrounds and perspectives.

We are an Equal Opportunity and Affirmative Action Employer, who encourages applications from all qualified individuals without regard to color, race, religion, gender identity, sex, gender expression, national origin, age, marital status, disability, or other non-work-related factors.

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This notice is to notify you that personal data about you has been collected by apaleo GmbH (“Controller”), which is located at Dachauerstr. 15 A 80335 Munich, Germany, and can be contacted by emailing careers@apaleo.com because Controller wishes to evaluate your candidacy for employment at Controller. Your personal data was either obtained from publicly available sources (e.g. LinkedIn) or provided to Controller by someone who referred you for potential employment. Controller’s data protection officer is Andrea Ziegelmüller, who can be contacted at privacy@apaleo.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment.

Your personal data has been shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data has been transferred to the United States. Because the European Union Commission has determined that United States data privacy laws do not ensure an adequate level of protection for personal data collected from EU data subjects, the transfer was subject to appropriate additional safeguards:

Greenhouse Software, Inc. (“Greenhouse”) and Controller have signed a Data Processing Agreement which incorporates the Standard Contractual Clauses as approved by the European Commission pursuant to its decision 2021/914 of 4 June 2021 for the transfer of personal data to processors incorporated outside of the EEA to any country not recognized by the European Commission which do not ensure an adequate level of data protection.

For more information about Greenhouse Software Inc. please check out:

https://www.greenhouse.io/privacy-policy

https://www.greenhouse.io/security

To read more about the GDPR compliance with apaleo please check out: https://apaleo.com/gdpr/

Please contact careers@apaleo.com for any questions you may have.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability. In addition, you may lodge a complaint with an EU supervisory authority.