(Senior) Billing Specialist (f/m/d)

Imagine being part of an elite team of superheroes, embarking on a thrilling mission to revolutionize an industry crying out for transformation!

Join us at Apaleo, where you'll mingle with a dynamic mix of seasoned industry pros and vibrant tech enthusiasts, each a master of their craft. Here, your voice matters, and your ideas can help sculpt the future of our platform.

Ready to take on the challenge? We're on the hunt for a (Senior) Billing Specialist (f/m/d) to join our team in Munich, Germany!

As our (Senior) Billing Specialist you are a face to our customers. With attention to detail and accuracy you ensure a high-quality billing, and you are keen to scale the billing process with automatization!

 

How will you make an impact:

• You will take care of the entire platform subscription billing in Chargebee, deep-diving first into our current processes;
• You will review and process all documents to ensure an accurate first-time billing;
• You will drive the renewal billing, liaising with the Sales team for upsell-opportunities;
• You will counter-check the billing metrics in our CRM system;
• You will handle all billing inquiries promptly and efficiently;
• You will work closely with Finance in various aspects: sub-ledger on the books, revenue recognition, and matching accounts receivables;
• You will be responsible for the dunning process, including preparation of aging reports and analysis; sending reminders and coordinating with internal and externals to secure payments;
• You will identify areas for process improvement and update internal documentation;
• You will handle special projects including cleanups, and completeness checks;
• Attention to detail and accuracy are extremely critical.

Bonus points if you have:

• Experience with Chargebee or any other comparable SaaS Billing Systems;
• Background in start-ups, scale-ups or similar mindset;
• Advanced Excel skills, such as proficiency in pivot tables etc.

What you will bring with you:

• Able to work independently and collaboratively within a team
• Meticulous attention to detail with high accuracy standards
• Excellent written and verbal communication skills
• Self-motivated with minimal need for supervision
• Adaptable and comfortable in a dynamic environment
• Open to giving and receiving constructive feedback
• Minimum 3 years of experience in SaaS billing, or comparable billing systems
• Ability to spot and resolve discrepancies in the billing data
• Strong organizational skills to handle multiple deadlines in a fast-paced environment
• Fluent in written and spoken English (Business Fluent) and German (C1 level or above)

We offer:

• A diverse team of motivated and international experts from various disciplines and backgrounds;
• Flexible structure with a flat hierarchy;
• A key role in one of the most promising international start-ups in the hospitality industry, located in the heart of Munich;
• Fair compensation with a transparent peer review and career progression plan;
• Flexible hours and hybrid work options;
• Team events;
• 30 vacation days per year;
• Free public transportation inside the city of Munich.

What You Will Get From Us:

You will be a part of an exciting, open and agile team, where your voice matters and where it has a company-wide impact. We are committed to building a diverse and inclusive environment for everybody. With us, you not only have the opportunity to shape the future of hospitality but also to shape your own career in any direction. We want you to grow with us!

We are an Equal Opportunity and Affirmative Action Employer, who encourages applications from all qualified individuals without regard to colour, race, religion, gender identity, sex, gender expression, national origin, age, marital status, disability, or to other non-work-related factors.