Senior Billing and Revenue Specialist- German Speaking (f/m/d)

 

The hospitality industry is dominated by all-in-one software with a closed architecture. This creates data siloes, slow development and dependency on big players. We are changing that!

Apaleo's API-first property management platform empowers accommodation providers to design a technology stack that creates unique digital guest & staff experiences. The Apaleo Store enables integrations to hundreds of

apps to streamline operations, enhance the guest journey and maximize revenue, Are you ready to drive impactful change in hospitality? We’re looking for a Senior Billing and Revenue Specialist- German Speaking (f/m/d) to join our team in Munich, Germany!

As our (Senior) Billing Specialist you are a face to our customers. With attention to detail and accuracy you ensure a high-quality billing, and you are keen to scale the billing process with automatization!

Your mission:

• You will take care of the entire platform subscription billing in Chargebee, deep-diving first into our current processes;
• You will review and process all documents to ensure an accurate first-time billing;
• You will drive the renewal billing, liaising with the Sales team for upsell-opportunities;
• You will counter-check the billing metrics in our CRM system;
• You will handle all billing inquiries promptly and efficiently;
• You will work closely with Finance in various aspects: sub-ledger on the books, revenue recognition, and matching accounts receivables;
• You will be responsible for the dunning process, including preparation of aging reports and analysis; sending reminders and coordinating with internal and externals to secure payments;
• You will identify areas for process improvement and update internal documentation;
• You will handle special projects including cleanups, and completeness checks;
• Attention to detail and accuracy are extremely critical.

You would be perfect for this role if you have:

• Experience with Chargebee or any other comparable SaaS Billing Systems;
• Background in start-ups, scale-ups or similar mindset;
• Advanced Excel skills, such as proficiency in pivot tables etc.

What you will bring with you:

• Able to work independently and collaboratively within a team
• Meticulous attention to detail with high accuracy standards
• Excellent written and verbal communication skills
• Self-motivated with minimal need for supervision
• Adaptable and comfortable in a dynamic environment
• Open to giving and receiving constructive feedback
• Minimum 3 years of experience in SaaS billing, or comparable billing systems
• Ability to spot and resolve discrepancies in the billing data
• Strong organizational skills to handle multiple deadlines in a fast-paced environment
• Fluent in written and spoken English (Business Fluent) and German (C1 level or above)

What we’re offering:

• A diverse team of motivated and international experts from various disciplines and backgrounds;
• Flexible structure with a flat hierarchy;
• A key role in one of the most promising international start-ups in the hospitality industry, located in the heart of Munich;
• Fair compensation with a transparent peer review and career progression plan;
• Flexible hours and hybrid work options;
• Team events;
• 30 vacation days per year;
• Free public transportation inside the city of Munich.

What you will get from us…

At Apaleo, you will join a thriving work environment, a start-up in the hotel industry located in Munich, with an international team. You will be a part of an exciting, open, and agile team, where your voice matters and has a company-wide impact. We create a highly attractive product that enables us to see the inspiring materialized end result. We are committed to building a diverse and inclusive environment for everybody: our team is composed of more than 20 nationalities, with different backgrounds and perspectives.

We are an Equal Opportunity and Affirmative Action Employer, who encourages applications from all qualified individuals without regard to color, race, religion, gender identity, sex, gender expression, national origin, age, marital status, disability, or other non-work-related factors.