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Product Lead- Identity & Access Management (IAM) (f/m/d)

Munich

Join Apaleo and Shape the Future of Hospitality Tech!

Apaleo is the world’s most open, API-first property management platform powering the next generation of hospitality operations. Its modular, AI-powered infrastructure enables hoteliers to customise their tech stack, automate routine work, and deliver seamless, personalised guest experiences, powered by best-in-class apps and autonomous AI agents that adapt to every stay.

As our ecosystem scales, secure and seamless identity is foundational. We are looking for a seasoned Product Leader to join our IAM crew, driving the vision, strategy, and execution of identity, access, and data governance features across our platform, ensuring every user, partner, and system interacts with Apaleo safely, smoothly, and reliably.

This role is ideal for someone who loves technical products, thrives in complex system environments, and is motivated by the challenge of building unified identity experiences across globally distributed businesses and APIs.

What You’ll Bring to the Team

  • 5+ years of experience as a Product Leader in a B2B SaaS or other technical product environment, including 2–3 years of hands-on experience in Identity & Access Management, security, or platform infrastructure.
  • Strong understanding of IAM principles such as authentication, authorization, access governance, identity lifecycle management, directory synchronization, and multi-tenant access models.
  • Hands-on experience with identity and security standards (e.g., OAuth2, OIDC, SAML, SCIM), and integration with third-party identity providers.
  • Knowledge of GDPR, PII handling, data minimization, and regulatory requirements in identity and access systems.
  • A track record of delivering secure, high-quality features on time while navigating dependencies across engineering and platform teams.
  • Customer-obsessed mindset, especially around security, compliance, usability, and operational reliability.
  • Exceptional ability to simplify complex identity concepts for engineers, designers, and business stakeholders.
  • Experience shaping problems around customer pain points, jobs-to-be-done, and risks rather than jumping straight to solutions.
  • Proficiency in agile methodologies, with the judgment to adapt practices to team maturity and context.
  • Enthusiasm for building a robust identity foundation that supports scalable, secure, and globally compliant operations.

Extra Awesome Points For

  • Familiarity with microservices architectures, API ecosystems, and distributed systems.
  • Background in hospitality tech, fintech, payments, or subscription-based B2B SaaS.
  • Experience in a high-growth startup environment where ambiguity is the norm.

What You’ll Be Up To

  • Lead the strategy and roadmap for IAM products, with a focus on privacy, compliance, and secure access, including PII/GDPR handling, data minimization, access governance, and security tooling.
  • Define, prioritize, and own feature delivery end-to-end, ensuring alignment with the roadmap, anticipating risks, and driving accountability for milestones.
  • Evaluate and influence API and architectural changes for identity components to meet security, compliance, and operational standards.
  • Translate complex IAM requirements into clear, actionable specifications for both technical and non-technical stakeholders.
  • Mentor and guide cross-functional teams on IAM concepts, standards, and regulatory requirements.
  • Manage and refine the IAM backlog across epics, user stories, bugs, technical debt, and long-term capability investments.
  • Balance priorities across security, compliance, customer impact, technical complexity, and platform-wide dependencies.
  • Maintain close collaboration with engineering through ceremonies, refinements, and sprint planning to ensure rapid feedback and progress.
  • Monitor delivery progress across IAM components, flagging risks early for identity-critical changes affecting multiple services or partners.
  • Serve as the central knowledge point for IAM topics, ensuring discussions stay anchored in user needs, security posture, and operational impact.
  • Lead release planning and communication for IAM enhancements across internal teams, partners, and external stakeholders.
  • Support customer-facing teams by clarifying IAM features, access models, permissions, and integration paths.
  • Champion secure-by-default approaches and consistent identity patterns across the platform.

What We Offer

Culture & Growth

  • A Diverse & International Team: Work alongside passionate professionals from over 20 nationalities, bringing unique cultural perspectives, backgrounds, and experiences to shape the future of hospitality tech.
  • Growth & Development: As we scale, so do your opportunities. You’ll benefit from 360° feedback reviews, a dedicated learning budget, and plenty of chances to take on more responsibility. Our evolving career framework ensures you have increasing opportunities to learn new skills, advance your career, and make an impact.
  • Autonomy & Ownership: Great ideas can come from anywhere. We empower you to take responsibility, make decisions, and contribute directly in an environment built on trust, transparency, and collaboration.
  • Shape the Future of Hospitality Tech: Be part of a fast-growing scale-up transforming the hospitality industry. From day one, your work drives real impact and you’ll have the freedom to bring your ideas to life.
  • Competitive & Fair Compensation: We believe great work deserves great pay. Our salaries are competitive and guided by benchmarking data to ensure fairness across all roles and teams. We make sure to recognize and reward performance and contribution.

Perks & Lifestyle

  • Flexible & Remote Work Options: We focus on results, not clocking hours. You can work from home, the office or in a hybrid setup, with flexibility to adapt your schedule as long as it makes sense for your role, your team and our business.
  • Free Public Transport: Travel across Germany with ease using our fully covered Deutschland Ticket.
  • Team Connection: Strong connections fuel collaboration. We celebrate and connect through regular team dinners, company meetups, Oktoberfest celebrations, Christmas parties, and other offsite events.
  • Paid Time Off: Enjoy 30 days of vacation to fully disconnect, recharge, and return inspired.
  • Health & Wellbeing: Prioritize your health with access to hundreds of gyms, fitness studios, and wellness options through our EGYM Wellpass membership.

What it means to join Apaleo:

Joining Apaleo means stepping into a space where hospitality is being redefined from the ground up. You won’t just support innovation you’ll help drive it. Your work will directly shape an intelligent, AI-first platform used by hospitality teams across the globe. Here, your ideas power real products, your voice influences direction, and your impact is visible at every level. At Apaleo, we build boldly, collaborate openly, and grow together fast.

We are proud to be an Equal Opportunity and Affirmative Action Employer, committed to fostering a diverse, inclusive, and welcoming workplace. We encourage applications from individuals of all backgrounds, regardless of race, color, religion, gender identity or expression, sex, national origin, age, marital status, disability, or any other characteristic protected by applicable law. Your personal data will be handled with the utmost care and in compliance with GDPR and relevant data protection regulations. We celebrate differences and believe that diversity enriches our team and drives innovation.

 

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