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Senior IoT Cellular Operations Engineer

Northville, MI

Aperia is unlocking a new era of efficiency and sustainability for commercial vehicle fleets, by developing innovative hardware and data analytics solutions. Inventors of the award- winning and disruptive Halotm Automatic Tire Inflator, and the cloud delivered Halo Connect tire analytics platform. Aperia saves fleets thousands of hours of down-time every week, reduces the carbon footprint and environmental impact of the freight industry. Join us as we expand our product offering and take the next steps on our journey toward bringing the "backbone of our economy" into the automation age.

Your Role

This is an opportunity for a senior level IoT cellular operations engineer to play a crucial role in the maturation of our Halo Connect platform to perform at an even larger scale as Aperia expands its global footprint. You will work in a high-communication environment as part of a team of empowered developers and engineers who have a passion for the products they work on and care about their end users. We’re looking forward to you sharing your experience and working together to make Halo and Halo Connect something we’re all proud of. Since we are still a small organization, your contributions will have a big impact on the product, our company, and our customers.

Your Responsibilities

  • Monitor network performance - create and track key metrics to monitor network health activity, MVNO and internal alerts, device uptime, data usage, and device-to-platform connection dynamics.
  • Troubleshoot issues - identify, analyze, and corner problems, alerting carriers and/or working with firmware and platform engineering to resolve connectivity issues.
  • Analyze data and recommend optimization strategies - work with data scientists to monitor devices and optimize network usage and performance. 
  • Visit customer sites to measure cellular signal availability, troubleshoot connectivity issues, and enable device operability.
  • Enable cellular connectivity in new regions - work with MVNOs to rapidly gain confidence in cellular connectivity in new regions to enable pilot installations and global expansion.
  • Evaluation and validation of MVNOs 
  • Evaluation and validation of cellular connectivity enabling technologies
  • ~25% travel is expected, including internationally

Skills/Qualifications

  • Bachelor of science degree in computer engineering, electrical engineering, computer science, or other relevant field
  • At least four years of hands-on experience on both sides of the cellular link including direct interactions with IoT modems (e.g., AT commands), working with cellular network providers, and platform-side monitoring tools.
  • System-level thinking as our product offering spans edge devices to platform.
  • Problem solving - ability to analyze large datasets, recognize patterns, theorize on root cause, recommend solutions, monitor efficacy, and enable continuous improvement
  • Clear communicator – must be able to synthesize cellular-related solutions into actionable requirements for firmware and platform engineers.
  • Organized - must be able to simultaneously monitor and drive multiple, potentially urgent issues to resolution.

Pay Range: $120,000 - $140,000

*Base salary only. Salary is dependent on multiple factors including, but not limited to, experience and location.

**Additional compensation may include equity, bonuses, stipends, medical, dental, vision, 401(k), and long-term disability insurance.

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