Test - Oracle CX

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Summary: Apex IT India is seeking an Oracle Engagement Cloud Consultant with expertise in the Redwood (NGS) user experience. This role requires a team player who is open to cross-training and pursuing certifications, contributing both as an individual and as a mentor.

Responsibilities:

• Design the application using Redwood and modify Redwood pages.
• Implement Oracle Engagement Cloud in line with the design provided by the Team Leader.
• Take responsibility for development from definition through delivery.
• Demonstrate strong design and development capabilities.
• Create business process models based on client requirements.
• Contribute both as a mentor and an individual contributor.
• Utilize strong troubleshooting and groovy coding skills.

Qualifications:

• 4+ years of experience with Oracle Engagement Cloud or Oracle Sales Cloud CRM systems.
• Experience implementing all CX UIs (Web, Outlook, Mobile) with knowledge of Redwood UI, responsive UI, and Visual Builder.
• Experience with functional modules like Sales Planning, Forecasting, and Engagement Cloud Service Request functionalities.
• Proficiency in visual builder extensions, action chains, event listeners, JSON, and JavaScript.
• Certification in Oracle Redwood Development is highly advantageous.
• Familiarity with other Oracle clouds like CPQ or OIC is beneficial.
• Strong programming skills and ability to review complex code bases.
• Excellent problem-solving and analytical skills.
• Capability to research, follow up, and resolve complex issues.
• Understanding and analyzing explicit and implicit requirements.
• Bachelor's degree with a minimum of 3+ years of relevant experience in Oracle CX.

Position Type and Expected Work Hours: Full-time/Permanent, 40 hours per week.