Senior Consultant

Apex IT is a global consulting firm that provides award-winning services to transform the customer, employee, and student experiences. Since 1997, Apex IT our Salesforce and Oracle experts have provided a full range of enterprise solutions including CRM and related applications that support sales, marketing, and service; financial reporting; HR; and Business Intelligence. As a remote company, we have top talent all over the United States and India and are continuously growing. We provide our team with a flexible work-life balance in addition to the traditional benefits.

Job Title: Oracle Engagement Cloud / OEC Consultant 

Job Category: Consulting 

Reports to: Lead 

Work Location/Travel: Bangalore/Remote 

Job Summary: Apex IT India is seeking an Oracle Engagement Cloud consultant with Redwood (NGS) user experience. Candidates should be team players willing to cross-train and obtain certifications. 

Duties/Responsibilities: 

• Designing the application using Redwood and modifying the Redwood pages. 

• Implement Oracle Engagement Cloud per the design provided by the Team Leader. 

• Own development responsibility from definition through delivery. 

• Exhibit strong design and development skills. 

• Adapt to creating business process models based on client requirements. 

• Orientation to contribute both as a mentor and an individual contributor. 
• Strong troubleshooting and groovy coding skills. 

Competency (Knowledge, Skills, and Abilities): 

• 4+ years of experience implementing ‘Oracle Engagement Cloud’ / ‘Oracle Sales Cloud’ CRM systems. 

• Experience implementing all CX UIs (Web, Outlook, Mobile) with some experience implementing Redwood UI, including a responsive UI and Visual builder. 

• Experience/knowledge of functional modules like Sales Planning and Forecasting, Engagement Cloud Service Request functionalities, Sales Territories, Fusion CRM BI/Dashboards/KPIs, Mobile and Outlook integration, and File Import. 

• Good experience in visual builder in creating Extensions, Action chains, Event Listeners, JSON, and JavaScript. 

• Certification in Oracle Redwood Development is a great plus. 

• Experience with any other Oracle cloud like CPQ, or OIC is an added advantage. 

• Strong programming skills and the ability to review complex code bases others write. 

• Excellent problem-solving skills. 

• Ability to research, follow up, and resolve complex problems. 
• Ability to understand, analyze, and solve explicit and implicit requirements. 

Position Type and expected work hours: Full-time/Permanent and 40 hours per week. 

Required Education and Experience: Any Graduate with a minimum of 3+ years of relevant experience in Oracle CX (mandatory)