Assistant P/M Service Coordinator - Technology

APG Electric is a full-service electrical and systems contractor, providing complete design, construction, and maintenance services. To do this, we have assembled a diverse team of professionals—including engineers, designers, estimators, project managers, administrative personnel, superintendents, programmers, systems technicians, and skilled electricians—each specializing in their respective fields. In addition, we continually upgrade our team through apprenticeship training and regular continuing education courses and seminars, ensuring a better planned, more efficiently designed, and much more cost-effective project.

APG Electric is proud to be part of Kelso Industries, a family of 24 (and growing) market-leading operating companies that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. Kelso Industries is actively building the nation’s preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service. Learn more about us at www.kelso-industries.com."

Assistant P/M Service Coordinator- Technology

Location: Clearwater, Florida
Job Type: Full Time
Reports To: Assistant  P/M Service Coordinator

Job Summary

The Assistant P/M (Project Manager) Service Coordinator plays a vital role in ensuring the smooth scheduling and execution of services. This position supports the P/M  Coordinator by managing work orders, coordinating technicians, maintaining  records, and ensuring compliance with company policies and customer requirements. The ideal candidate is detail-oriented, organized, and possesses excellent communication and problem-solving skills.

Key Responsibilities

Scheduling & Coordination

• Set Up Work Orders
• Communicate with customers to confirm appointments and gather necessary service details.
• Coordinate service activities to minimize downtime and ensure timely completion of work.
• Bill Work Orders
• Assist Project managers with Submittals and Closeout tasks

Administrative Support

• Maintain and update service records, work orders, and maintenance schedules.
• Process documentation, including invoices, reports, and customer communications.
• Ensure accurate data entry into service management systems and databases.

Customer Service

• Respond to customer inquiries regarding services.
• Provide updates on scheduled services and follow up on completed work.
• Address any service-related concerns and escalate issues as needed.

Technical & Compliance Support

• Assist in tracking and managing contracts.
• Ensure service activities comply with safety regulations and company policies.
• Collaborate with vendors, technicians, and management to resolve challenges.

Qualifications & Requirements

• High school diploma or equivalent
• Previous experience in service coordination, scheduling, or administrative support is a plus.
• Strong organizational and multitasking abilities.
• Excellent communication and customer service skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook) Bluebeam, and service management software. Experience in Vista is preferred but not required.
• Ability to work in a fast-paced environment and handle multiple priorities.

Benefits

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• Collaborative and supportive work environment.
• 401(k)
• 401(k) Matching
• Dental / Vision / Heath / Life Insurance
• Employee Assistance Program
• Employee Discount
• On the Job Training
• Opportunities for advancement
• Paid Time Off
• Paid Training
• Parental leave
• Professional Development Assistance
• Referral Program
• Tuition Reimbursement
• Discretionary Profit Sharing Bonus

Why Join Us?

We’re committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.

Learn more about us at www.kelso-industries.com