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Operations Associate, Office of the CEO

McLean, Virginia

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Appian is seeking an Operations Associate for the office of the CEO. This position reports to the Chief of Staff and ensures that CEO engagements with clients, prospects, partners, and media are professional and impactful. The role is perfect for someone looking for a fast-paced environment, has a willingness to learn, and is interested in working with sales, customer success, executives, and external stakeholders. The Operations Associate plays an integral part in developing the CEO’s network, preparing meeting schedules, executing pre-meeting activities, and following up on meeting action items. 

This role is based at our ​h​eadquarters in ​McLean, Virginia. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian. 

About the Job:

  • Maintain an organized record of CEO engagements with external parties (mainly focusing on customers, partners, prospects, media, analysts)

  • Coordinate prep materials for CEO meetings

  • Support external meetings

  • Support external engagement by researching current events and suggesting engagement tactics to engage the CEO’s network.

  • Manage the CEO contact list

  • Support CEO trip preparation

  • Support strategic and tactical projects

  • Coordinate mail related to CEO programs

 

About You:

  • Bachelors degree

  • Highly professional individual who can maintain confidentiality

  • Extraordinarily detail-oriented

  • Strong writing and verbal communication skills

  • Exemplary problem solving and analytical skills

  • Able to work well under pressure, take initiative, and be flexible and cooperative

  • Great communications skills especially with executives and customers

  • Experience in working in events planning is beneficial

  • Ability to thrive in a dynamic environment

  • Proven ability to learn quickly and to anticipate the needs of others

  • Strong organizational and time management skills

  • Driven self-starter with high initiative and confidence

  • Proficient with Word, Excel and PowerPoint, Google Docs, Google Meet

Tools and Resources 

  • Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
  • Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
  • Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, automate, and optimize even the most complex processes, from start to finish. The world's most innovative organizations trust Appian to improve their workflows, unify data, and optimize operations—resulting in better growth and superior customer experiences. For more information, visit appian.com. [Nasdaq: APPN]

Follow Appian: Twitter, LinkedIn.

Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. 

Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.

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