(Assistant) Manager, Business Analyst - Cantonese Speaking

About us

Appnovation is a global, full-service digital partner that combines Strategy, Experience & Design, Engineering and Managed Services. We build digital solutions that deliver real impact today and serve as foundations for future growth.  Bold ambition. Practical action. Endless possibilities.

Working closely with project stakeholders, you will define the business requirements and functional specifications on each project. Excellence in customer service along with a dedicated proactive attitude is an essential component of this role. Our goal is to achieve a true balance between quality, client satisfaction, efficiency, success, and profitability.  This position requires availability to 5 days a week in-client office - Hong Kong based.

YOU WILL HAVE AN OPPORTUNITY TO:

• Work with Account Managers and Project Managers to determine the approach, deliverables, and estimated effort necessary for the business analysis activities. 
• Elicit client’s requirements through various techniques such as interviews, workshops, focus groups, document analysis, brainstorming exercises, etc. 
• Work within an agile environment leading backlog grooming and sprint planning, estimations and story creation for agile projects, as well as translating requirements into specifications in the form of epics and stories.
• Develop professional client-facing documentation with excellence in version control.
• Prepare and document Business Requirements Documents
• Prepare and document Functional (Non-Technical Design) specifications in adherence to the standard methodology
• Create accurate documentation on time and by Style Guide and company processes.
• Test the accuracy and usability of documentation
• Facilitate communications between a wide range of individuals, including creative, business, and technical, with various levels and departments within the customer’s organization such as Executives, IT, Marketing / customer service.
• Utilize various methods, as required to support the requirements such as use cases, process map diagrams, and wireframes using industry standard software applications.
• Assist Project Manager to define the project scope and facilitate requirement clarifications and collaborate with the Development team to troubleshoot problems or roadblocks throughout the development cycle.
• Build and maintain solid relationships with clients and stakeholders, while acting as a proxy for the client to the development teams.
• Provide client training when needed for areas such as for content administration or other utility functions developed for the client. 
• As we are global technology-enabled services company, business travel is expected.

WHO YOU ARE:

The ideal candidate is expected to have a range of skills and experience in business analysis with preference for those with experience in Agile, Process Improvement, and Quality Assurance. The candidate must be well versed in industry standard techniques for information discovery and problem analysis.

• 5+ years of BA experience including business analysis planning/monitoring, elicitation, requirements management and communication, needs/requirements gathering and analysis, solution assessment and validation
• You have a Bachelor’s Degree in Computer Science, Business Management, a related field, or an extensive work experience equivalent. 
• Solid client-facing background and experience partnering with multiple stakeholders is an absolute must-have.
• Experience working in a Technology-Enabled Services environment.
• You use these terms in everyday language: business case, SWOT analysis, business requirement documentation, software requirement specification, requirements, stakeholders, use cases, user stories, wireframes, process, and user experience.
• Proven track record in business process re-engineering (BPR) and “as-is”/”to-be” process design, Value stream mapping experience preferred
• Excellent working background with agile and scrum project methodologies.
• Experience in organizing and presenting complex information in simple visual models.
• Solid experience working with teams on user-centred design. 
• You believe in strong information architecture and know how to build it.
• You have a technical background and/or training in web development, web design, programming
• You are passionate about digital technologies. You have a knack for keeping up-to-date with the latest trends in technology, digital transformation and consumer applications
• Strong skills in BPMN, Flowchart, DFD or UML 2.0 modelling is considered a strong asset, i.e. class, use-case, sequence, state, activity diagrams, etc.
• Experienced in using and administrating JIRA and Confluence is a must

WHAT DOES APPNOVATION HAVE TO OFFER?

Appnovation’s development teams are collaborative, friendly and open, and with varied work. We encourage development both professionally and personally! Aside from work, we offer a people and culture-orientated, fun and dynamic environment.

Here are a few more reasons why you should apply: 

• Work-life Balance
• Lots of opportunities for personal and professional growth
• Health Benefits Package
• Mental Health Support
• Personal Days Off
• Fertility and Menopause Leave
• Fitness Allowance
• D,E&I Initiatives
• And much more...

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