Back to jobs
New

IT SaaS Administrator

Austin, TX

Apptronik is a human-centered robotics company developing AI-powered robots to support humanity in every facet of life. Our flagship humanoid robot, Apollo, is built to collaborate thoughtfully with people, starting with critical industries such as manufacturing and logistics, with future applications in healthcare, the home, and beyond.

We operate at the cutting edge of embodied AI, applying our expertise across the full robotics stack to solve some of society's most important problems. You will join a team dedicated to bringing Apollo to market at scale, tackling the complex challenges like safety, commercialization, and mass production to change the world for the better.

JOB SUMMARY

As Apptronik continues to scale its humanoid robotics platform, we are seeking a skilled and proactive SaaS Administrator to own and operate the growing portfolio of cloud-based tools that power our business. Reporting into IT / Business Operations, this individual will serve as the primary administrator for our core SaaS platforms — ensuring secure access, smooth integrations, and reliable day-to-day operations across the organization. This is a high-impact, cross-functional role with broad visibility into Finance, Sales, HR, and Engineering.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Administer Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center, including user lifecycle management, conditional access policies, MFA enforcement, license assignments, and directory synchronization
  • Manage Google Workspace administration: users, groups, organizational units, Drive sharing policies, and security settings; support employee onboarding and offboarding workflows
  • Maintain Salesforce user accounts, roles, profiles, and permission sets; support configuration changes, data integrity efforts, and basic workflow/automation needs in coordination with business stakeholders
  • Administer Microsoft Dynamics 365 Business Central, managing user access, integrations, and system configurations in close partnership with the Finance and Operations teams
  • Own administration of additional SaaS tools across the portfolio (e.g., Slack, Okta, Zoom, Atlassian Suite, DocuSign, or similar), including provisioning, license optimization, and day-to-day support
  • Enforce least-privilege access principles, conduct periodic access reviews, and support audit and compliance activities (e.g., SOC 2) across all administered platforms
  • Identify and implement automation and integration opportunities using tools such as Power Automate, Zapier, or native API connectors to reduce manual work and improve cross-platform data flows
  • Maintain accurate and up-to-date documentation for all administered systems; provide end-user training and handle escalations from the helpdesk
  • Track SaaS contracts, license utilization, and renewal timelines; make data-driven recommendations to optimize spend and right-size licensing across the portfolio
  • Foster a positive culture and advocate for continuously improving the employee technology experience

 

SKILLS AND REQUIREMENTS

  • 3–4 years of hands-on SaaS administration experience in a corporate IT or business operations environment
  • Proficiency with Microsoft Entra ID (Azure AD) and Microsoft 365 Admin Center, including conditional access, identity governance, and license management
  • Strong working knowledge of Google Workspace administration
  • Experience administering Salesforce; Salesforce Administrator certification is a plus
  • Familiarity with Microsoft Dynamics 365 Business Central or a comparable ERP/financial system
  • Understanding of SSO, SCIM provisioning, MFA, and identity lifecycle management; Okta experience a plus
  • Ability to troubleshoot cross-platform issues and communicate technical concepts clearly to non-technical stakeholders
  • Experience with ticketing and ITSM systems (e.g., Jira, ServiceNow, or Zendesk)
  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced, high-growth environment
  • Excellent written and verbal communication skills
  • Collaborative, team-oriented working style with a strong attention to detail
  • Initiative and self-motivation — ability to work with limited supervision and drive projects to completion

 

NICE TO HAVE

  • Microsoft certifications (MS-900, MS-102, SC-300) or equivalent
  • Experience with Power Automate, Power BI, or the broader Microsoft Power Platform
  • Familiarity with MDM solutions such as Intune or Jamf
  • Experience supporting a hardware, manufacturing, or robotics company
  • Exposure to SOC 2 or ISO 27001 audit processes

 

EDUCATION and/or EXPERIENCE

  • 3–4 years of relevant SaaS administration or IT operations experience required
  • Bachelor's degree in Information Technology, Computer Science, Business, or a related field preferred; equivalent experience accepted
  • Relevant vendor certifications (Microsoft, Google, Salesforce) are a plus

 

PHYSICAL REQUIREMENTS

  • Prolonged periods of sitting at a desk and working on a computer
  • Must be able to lift 15 pounds at times
  • Vision to read printed materials and a computer screen
  • Hearing and speech to communicate

 

 

*This is a direct hire.  Please, no outside Agency solicitations. 

Apptronik provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Create a Job Alert

Interested in building your career at Apptronik? Get future opportunities sent straight to your email.

Apply for this job

*

indicates a required field

Resume/CV

Accepted file types: pdf, doc, docx, txt, rtf

Cover Letter

Accepted file types: pdf, doc, docx, txt, rtf

Select...
Select...
Select...
Select...
Select...
Select...
Select...

Technology Control Restrictions: As a person in this position will have access to technical data and/or computer software maintained by the Company, which includes export-controlled technical data and/or computer software, successful applicants must be eligible under U.S. export control regulations to access such information.

Select...
Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Apptronik’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

Select...
Select...
Race & Ethnicity Definitions

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

Select...

Voluntary Self-Identification of Disability

Form CC-305
Page 1 of 1
OMB Control Number 1250-0005
Expires 04/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury
Select...

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.